HP RX2620 MEMORY ISSUE - AB475A

[HP RX4640]

I am getting an error on start up that says

" 4GB DIMM LOAD ERROR "

and the server will halt I'm positive that AB475A is for an rx2620 and I don't think the memory is bad is there something else that me be causing this error?

[Torsten.]

Check the servers firmware first:

MP:CM> sysrev

should be

Current firmware revisions

MP FW : E.03.32
BMC FW : 04.04
EFI FW : 05.48
System FW : 04.29

[HP RX4640]

Actually I did just find that you must have 4.0 or higher for the 4GB DIMM's to work I downloaded it on a CD. Now I just have to figure out how to laod it on the rx2620 from the cd. ??

[Torsten.]

Please post your "sysrev"!

Get this file

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=447331&swItem=ux-58103-1&prodNameId=441910&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=1

unpack it to an usb pen drive to transfer it to the system.



Read and follow the release notes!!!

[HP RX4640]

I'm trying bu i'm not sure how to get to the ILO MP Log in... Everything on the Console seems jumbled and out of align as if something is scrambled. I can get to the shell buit that's it and even then things don't look right.

Example:

" 1;33mShell > "

This is what the command looks like.

On the 3 x rp3440's I have the go right to MP I didn't think there would be too much of a difference between the two.

[Torsten.]

This is likely a terminal emulator problem - try putty!

[HP RX4640]

Servers not currently on a network.

[Torsten.]

You can use putty even on serial connections.

[HP RX4640]

Do you think if I buy the MP card that will help?.

[Torsten. · Accepted solution]

You don't have it?

It's always good to have one, but it is not related to your problem.

Can you post result of

Shell> info all

[rick jones]

Did you download the ISO version of the firmware update or the EFI version? Either way there should be instructions available from the same location as the web page from which I suspect you downloaded the bits.

Indeed, an MP (I'm not sure if the one for the rx2620 had "iLO" functionality) was optional on the rx2620 - ostensibly the installation instructions for the rx2620 firmware update should take that into account. If they don't then by all means please use any and all feedback links on the firmware download page.

If you have the money, it could be a very good thing to add an MP to the rx2620. FWIW an MP, with iLO functionality, is "standard" on all the "zx2-based" Integrities, and I think there is an MP+iLO card available for the sx2000-based (ie the cell-based) systems.