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08-08-2007 07:54 AM
08-08-2007 07:54 AM
HP SmartSetup is complaining about a PCI-X card in my rx2600
“ 53c1030 PCI-X Fusion-MPT Dual Ultra320 SCSI. Although Smart Setup EBSU will allow you to proceed, using I/O cards that are designated as ‘UNSUPPORTED’ could invalidate your HP service contract”.
We've managed to skip past this and can see the two (2) disks (they are both Ultra320's, 36GB, 15K RPM) that are connected to this card.
Is this anything to worry about? Is there a solution to this? (i.e. Get a driver, purchase a different card that is Linux-compatible, etc.)
Thanks and regards,
Chris
P.S. We're pretty new at this Linux thing, so go easy! Former Tru64 Unix folks ....
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08-08-2007 08:35 AM
08-08-2007 08:35 AM
Re: HP SmartSetup is complaining about a PCI-X card in my rx2600
I was unaware that Smart setup even was released for this hardware.
The message is saying the SCSI card is unsupported. I take it seriously any time a system warns me about invalidating my service contract. I'd get the card out of the system if that is an option and replace it with an approved card. See http://partsurfer.hp.com for cards that definitely work with the hardware.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
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08-09-2007 02:30 AM
08-09-2007 02:30 AM
Re: HP SmartSetup is complaining about a PCI-X card in my rx2600
Probably there is a card installed which is not compatible with linux.
do you have any reference for this card, so that we can check the support matrix
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08-09-2007 09:24 AM
08-09-2007 09:24 AM
Re: HP SmartSetup is complaining about a PCI-X card in my rx2600
LSI Logic® LSI53C1030 Fusion-MPT Ultra320 SCSI Controller. The EBSU will show it as unsupported and flash the message as you see and as mentioned at http://docs.hp.com/en/5991-7635/ch03s01.html
The supported I/O cards for Linux on rx2600 are mentioned at
http://h18004.www1.hp.com/products/quickspecs/11716_div/11716_div.HTML
As per the quickspecs above, the supported Linux compatible U320 SCSI card is A7173A.
Another useful link of HP Ultra320 SCSI Host Bus Adapter Support Matrix
http://docs.hp.com/en/9578/u320scsi-supportmatrix.htm
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08-09-2007 09:38 AM
08-09-2007 09:38 AM
Re: HP SmartSetup is complaining about a PCI-X card in my rx2600
Since this is just a development "playing around" system I'm not worried about invalidating my support, or even the box not being perfectly "stable", although if it installs fine I wouldn't be surprised if it works quite nicely.
Thanks again,
Chris