Integrity rx2800 i2 wont start, sas controller reser error

[burhaneser]

Hi we have an integrity rx2800 i2 server. Having an hp_ux 11.31 v3 installed on it.

I have installed Oracle on the machine. Created some file systems to increase temp size and install Oracle. Changed the /etc/fstab file accordingly and  successfully installed Oracle and it was working good.

But i reboooted the machine. Now it wont start. I tried booting it several times.

 Checking the systems event log on HP İLO. I have attached the screenshot. I am in a bad condition here and in need of urgent help.

Anyone having any idea ? Thanks in advance

[Torsten.]

Here it looks like a problem with the disk controller, but there are also 2 fatal events that I would like to see.

Please capture the event log (from MP connection) and attach.

[burhaneser]

One of the fatal errors is quite old. Not related to this problem. And the other one is i thnk happened yesterday when a colleague of mine unplugged the server. But the problem was before. 

Well now when i restart it does not give out those warnings sometimes. But it says the state is "at system firmware console" the operating system does not start i guess.  The entire systems event log is attached.

[burhaneser]

By the way when  i start boot manager and select HP-UX primary boot it says boot failed. The screenshot is attached

[Torsten.]

It still looks like the SAS controller has a problem.

From EFI shell do

Shell> drivers

look for the number of the controller (e.g. 23), then do

Shell> drvcfg -s 23

to go into the config utility and check the status.

[burhaneser]

Ok i assume it is "9A"   ( i attached a scrrenshot showing drivers list )

   i did drvcfg -s 9A and the result is :

Drv[9A]   Ctrl[ALL]    Lang[eng] - Options not set. Status = Unsupported

[Torsten.]

Can you please post the complete output of

Shell> drivers

Shell> devices

Shell devtree

[burhaneser]

Here you are

Shell> drivers
            T   D
D           Y C I
R           P F A
V  VERSION  E G G #D #C DRIVER NAME                         IMAGE NAME
== ======== = = = == == =================================== ===================
19 0000000A B - -  1 56 PCI Bus Driver                      PciBusDxe
1C 00000014 B - -  1  1 Serial 16550 Driver                 Serial
63 00000001 D - -  1  - ICH Serial ATA Controller Initializ SataControllerDxe
69 0000000A B - -  1  1 AHCI Bus Driver                     AhciDxe
6A 0000000A D - -  2  - Platform Console Management Driver  ConPlatformDxe
6B 0000000A D - -  2  - Platform Console Management Driver  ConPlatformDxe
6C 0000000A B - -  2  2 Console Splitter Driver             ConSplitterDxe
6D 0000000A B - -  1  1 Console Splitter Driver             ConSplitterDxe
6E 0000000A ? - -  -  - Console Splitter Driver             ConSplitterDxe
6F 0000000A B - -  2  2 Console Splitter Driver             ConSplitterDxe
70 0000000A ? - -  -  - Console Splitter Driver             ConSplitterDxe
73 0000000A ? - -  -  - UGA Console Driver                  GraphicsConsoleDxe
74 0000000A B - -  1  1 Serial Terminal Driver              TerminalDxe
75 0000000A D - -  1  - VGA Class Driver                    VgaClassDxe
76 00000000 D - -  1  - PCI VGA Mini Port Driver            VgaMiniPort
79 0000000A ? - -  -  - FAT File System Driver              Fat.efi
7B 0000000A D - -  1  - SCSI Bus Driver                     ScsiBus
7C 0000000A ? - -  -  - Scsi Disk Driver                    ScsiDisk
7D 00000030 ? - -  -  - Scsi Tape Driver                    ScsiTape
7E 0000000A D - -  1  - Generic Disk I/O Driver             DiskIoDxe
7F 0000000A ? - -  -  - Partition Driver(MBR/GPT/El Torito) PartitionDxe
80 0000000A B - -  7  2 Usb Bus Driver                      UsbBusDxe
81 0000000A D - -  1  - Usb Keyboard Driver                 UsbKbDxe
82 00000011 ? - -  -  - Usb Mass Storage Driver             UsbMassStorageDxe
83 0000000A D - -  1  - Usb Mouse Driver                    UsbMouseDxe
84 00000020 D - -  5  - Usb Uhci Driver                     UhciDxe
85 00000030 D - -  2  - Usb Ehci Driver                     EhciDxe
87 0000000A D - -  4  - Simple Network Protocol Driver      SnpDxe
88 0000000A B - -  4 12 MNP Network Service Driver          MnpDxe
89 0000000A B - -  4  4 ARP Network Service Driver          ArpDxe
8A 0000000A B - -  4 32 IP4 Network Service Driver          Ip4Dxe
8B 0000000A D - -  4  - IP4 CONFIG Network Service Driver   Ip4ConfigDxe
8C 0000000A B - - 24 20 UDP Network Service Driver          Udp4Dxe
8D 0000000A B - -  4  4 DHCP Protocol Driver                Dhcp4Dxe
8E 0000000A B - -  8  4 MTFTP4 Network Service              Mtftp4Dxe
8F 0000000A D - - 24  - UEFI PXE Base Code Driver           UefiPxeBcDxe
90 0000000A D - -  4  - Tcp Network Service Driver          Tcp4Dxe
91 0000000A ? - -  -  - iSCSI Driver                        IScsiDxe
9A 00000324 D X X  1  - Smart Array SAS Driver v3.24        MemoryMapped(0xB,0x
BD 03081800 B X X  1  1 Intel(R) PRO/1000 3.8.18 PCI-E      MemoryMapped(0xB,0x
C0 03081800 B X X  1  1 Intel(R) PRO/1000 3.8.18 PCI-E      MemoryMapped(0xB,0x
C4 03081800 B X X  1  1 Intel(R) PRO/1000 3.8.18 PCI-E      MemoryMapped(0xB,0x
C7 03081800 B X X  1  1 Intel(R) PRO/1000 3.8.18 PCI-E      MemoryMapped(0xB,0x

Shell> devices
C  T   D
T  Y C I
R  P F A
L  E G G #P #D #C Device Name
== = = = == == == =============================================================
5A R - -  -  1 56 PcieRoot(0x30304352)
71 D - -  3  -  -<UNKNOWN>
72 D - -  2  -  -<UNKNOWN>
96 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x0,0x0)
97 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1,0x0)
98 D X X  1  2  - Smart Array P410i Controller
9B D - -  1  -  - PcieRoot(0x30304352)/Pci(0x3,0x0)
9C D - -  1  -  - PcieRoot(0x30304352)/Pci(0x5,0x0)
9D D - -  1  -  - PcieRoot(0x30304352)/Pci(0x6,0x0)
9E D - -  1  -  - PcieRoot(0x30304352)/Pci(0x7,0x0)
9F D - -  1  -  - PcieRoot(0x30304352)/Pci(0x8,0x0)
A0 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x9,0x0)
A1 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x0)
A2 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x1)
A3 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x2)
A4 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x3)
A5 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x4)
A6 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x5)
A7 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x6)
A8 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xD,0x7)
A9 D - -  1  -  - PcieRoot(0x30304352)/Pci(0xE,0x0)
AA D - -  1  -  - PcieRoot(0x30304352)/Pci(0xE,0x1)
AB D - -  1  -  - PcieRoot(0x30304352)/Pci(0xE,0x2)
AC D - -  1  -  - PcieRoot(0x30304352)/Pci(0xE,0x3)
AD D - -  1  -  - PcieRoot(0x30304352)/Pci(0xE,0x4)
AE D - -  1  -  - PcieRoot(0x30304352)/Pci(0x10,0x0)
AF D - -  1  -  - PcieRoot(0x30304352)/Pci(0x10,0x1)
B0 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x11,0x0)
B1 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x11,0x1)
B2 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x13,0x0)
B3 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x14,0x0)
B4 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x14,0x1)
B5 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x14,0x2)
B6 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x14,0x3)
B7 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x15,0x0)
B8 D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1A,0x0)
B9 D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1A,0x7)
BA D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x0)
BB B X X  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x0)/Pci(0x0,0x0)
BE B X X  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x0)/Pci(0x0,0x1)
C1 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x2)
C2 B X X  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x2)/Pci(0x0,0x0)
C5 B X X  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x2)/Pci(0x0,0x1)
C8 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x5)
C9 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x0)
CA D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x2)
CB D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x3)
CC B - -  1  2  2 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)
CD B - -  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)
CE D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x6)
CF D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1D,0x0)
D0 D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1D,0x1)
D1 D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1D,0x2)
D2 D - -  1  2  - PcieRoot(0x30304352)/Pci(0x1D,0x7)
D3 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1E,0x0)
D4 B - -  1  4  1 PcieRoot(0x30304352)/Pci(0x1E,0x0)/Pci(0x3,0x0)
D5 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1F,0x0)
D6 B - -  1  2  1 PcieRoot(0x30304352)/Pci(0x1F,0x2)
D7 D - -  1  -  - PcieRoot(0x30304352)/Pci(0x1F,0x6)
DB B - -  1  1  1 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)/Uart(115200,8,N,1)
DC B - -  1  4  2 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)/Uart(115200,8,N,1)/VenVt100Plus()
DD B - -  1  3  1 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)/USB(0x0,0x0)
DE B - -  1  2  1 PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)/USB(0x0,0x1)
DF D - -  1  1  - PcieRoot(0x30304352)/Pci(0x1F,0x2)/Sata(0x0,0x0)
E0 B X X  1 10  3 Intel(R) 82575EB Gigabit Network Connection
E1 D - -  1  -  -<UNKNOWN>
E2 D - -  1  -  -<UNKNOWN>
E3 D - -  1  -  -<UNKNOWN>
E4 D - -  1  -  -<UNKNOWN>
E5 D - -  1  -  -<UNKNOWN>
E6 D - -  1  -  -<UNKNOWN>
E7 D - -  1  -  -<UNKNOWN>
E8 D - -  1  -  -<UNKNOWN>
E9 D - -  1  -  -<UNKNOWN>
EA D - -  1  -  -<UNKNOWN>
EB D - -  1  -  -<UNKNOWN>
EC D - -  1  -  -<UNKNOWN>
ED D - -  1  -  -<UNKNOWN>
EE D - -  1  -  -<UNKNOWN>
EF D - -  1  -  -<UNKNOWN>
F0 D - -  1  -  -<UNKNOWN>
F1 D - -  1  -  -<UNKNOWN>
F2 D - -  1  -  -<UNKNOWN>
F3 D - -  1  -  -<UNKNOWN>
F4 B X X  1 10  3 Intel(R) 82575EB Gigabit Network Connection
F5 D - -  1  -  -<UNKNOWN>
F6 D - -  1  -  -<UNKNOWN>
F7 D - -  1  -  -<UNKNOWN>
F8 D - -  1  -  -<UNKNOWN>
F9 D - -  1  -  -<UNKNOWN>
FA D - -  1  -  -<UNKNOWN>
FB D - -  1  -  -<UNKNOWN>
FC D - -  1  -  -<UNKNOWN>
FD D - -  1  -  -<UNKNOWN>
FE D - -  1  -  -<UNKNOWN>
FF D - -  1  -  -<UNKNOWN>
100 D - -  1  -  -<UNKNOWN>
101 D - -  1  -  -<UNKNOWN>
102 D - -  1  -  -<UNKNOWN>
103 D - -  1  -  -<UNKNOWN>
104 D - -  1  -  -<UNKNOWN>
105 D - -  1  -  -<UNKNOWN>
106 D - -  1  -  -<UNKNOWN>
107 D - -  1  -  -<UNKNOWN>
108 B X X  1 10  3 Intel(R) 82575EB Gigabit Network Connection
109 D - -  1  -  -<UNKNOWN>
10A D - -  1  -  -<UNKNOWN>
10B D - -  1  -  -<UNKNOWN>
10C D - -  1  -  -<UNKNOWN>
10D D - -  1  -  -<UNKNOWN>
10E D - -  1  -  -<UNKNOWN>
10F D - -  1  -  -<UNKNOWN>
110 D - -  1  -  -<UNKNOWN>
111 D - -  1  -  -<UNKNOWN>
112 D - -  1  -  -<UNKNOWN>
113 D - -  1  -  -<UNKNOWN>
114 D - -  1  -  -<UNKNOWN>
115 D - -  1  -  -<UNKNOWN>
116 D - -  1  -  -<UNKNOWN>
117 D - -  1  -  -<UNKNOWN>
118 D - -  1  -  -<UNKNOWN>
119 D - -  1  -  -<UNKNOWN>
11A D - -  1  -  -<UNKNOWN>
11B D - -  1  -  -<UNKNOWN>
11C B X X  1 10  3 Intel(R) 82575EB Gigabit Network Connection
11D D - -  1  -  -<UNKNOWN>
11E D - -  1  -  -<UNKNOWN>
11F D - -  1  -  -<UNKNOWN>
120 D - -  1  -  -<UNKNOWN>
121 D - -  1  -  -<UNKNOWN>
122 D - -  1  -  -<UNKNOWN>
123 D - -  1  -  -<UNKNOWN>
124 D - -  1  -  -<UNKNOWN>
125 D - -  1  -  -<UNKNOWN>
126 D - -  1  -  -<UNKNOWN>
127 D - -  1  -  -<UNKNOWN>
128 D - -  1  -  -<UNKNOWN>
129 D - -  1  -  -<UNKNOWN>
12A D - -  1  -  -<UNKNOWN>
12B D - -  1  -  -<UNKNOWN>
12C D - -  1  -  -<UNKNOWN>
12D D - -  1  -  -<UNKNOWN>
12E D - -  1  -  -<UNKNOWN>
12F D - -  1  -  -<UNKNOWN>

Shell> devtree
Device Tree
  Ctrl[05] MemoryMapped(0xB,0xFF160000,0xFFFFFFFF)
  Ctrl[06] MemoryMapped(0xB,0xFF000000,0xFF15FFFF)
  Ctrl[5A] PcieRoot(0x30304352)
    Ctrl[96] PcieRoot(0x30304352)/Pci(0x0,0x0)
    Ctrl[97] PcieRoot(0x30304352)/Pci(0x1,0x0)
    Ctrl[98] Smart Array P410i Controller
    Ctrl[9B] PcieRoot(0x30304352)/Pci(0x3,0x0)
    Ctrl[9C] PcieRoot(0x30304352)/Pci(0x5,0x0)
    Ctrl[9D] PcieRoot(0x30304352)/Pci(0x6,0x0)
    Ctrl[9E] PcieRoot(0x30304352)/Pci(0x7,0x0)
    Ctrl[9F] PcieRoot(0x30304352)/Pci(0x8,0x0)
    Ctrl[A0] PcieRoot(0x30304352)/Pci(0x9,0x0)
    Ctrl[A1] PcieRoot(0x30304352)/Pci(0xD,0x0)
    Ctrl[A2] PcieRoot(0x30304352)/Pci(0xD,0x1)
    Ctrl[A3] PcieRoot(0x30304352)/Pci(0xD,0x2)
    Ctrl[A4] PcieRoot(0x30304352)/Pci(0xD,0x3)
    Ctrl[A5] PcieRoot(0x30304352)/Pci(0xD,0x4)
    Ctrl[A6] PcieRoot(0x30304352)/Pci(0xD,0x5)
    Ctrl[A7] PcieRoot(0x30304352)/Pci(0xD,0x6)
    Ctrl[A8] PcieRoot(0x30304352)/Pci(0xD,0x7)
    Ctrl[A9] PcieRoot(0x30304352)/Pci(0xE,0x0)
    Ctrl[AA] PcieRoot(0x30304352)/Pci(0xE,0x1)
    Ctrl[AB] PcieRoot(0x30304352)/Pci(0xE,0x2)
    Ctrl[AC] PcieRoot(0x30304352)/Pci(0xE,0x3)
    Ctrl[AD] PcieRoot(0x30304352)/Pci(0xE,0x4)
    Ctrl[AE] PcieRoot(0x30304352)/Pci(0x10,0x0)
    Ctrl[AF] PcieRoot(0x30304352)/Pci(0x10,0x1)
    Ctrl[B0] PcieRoot(0x30304352)/Pci(0x11,0x0)
    Ctrl[B1] PcieRoot(0x30304352)/Pci(0x11,0x1)
    Ctrl[B2] PcieRoot(0x30304352)/Pci(0x13,0x0)
    Ctrl[B3] PcieRoot(0x30304352)/Pci(0x14,0x0)
    Ctrl[B4] PcieRoot(0x30304352)/Pci(0x14,0x1)
    Ctrl[B5] PcieRoot(0x30304352)/Pci(0x14,0x2)
    Ctrl[B6] PcieRoot(0x30304352)/Pci(0x14,0x3)
    Ctrl[B7] PcieRoot(0x30304352)/Pci(0x15,0x0)
    Ctrl[B8] PcieRoot(0x30304352)/Pci(0x1A,0x0)
    Ctrl[B9] PcieRoot(0x30304352)/Pci(0x1A,0x7)
    Ctrl[BA] PcieRoot(0x30304352)/Pci(0x1C,0x0)
    Ctrl[BB] PcieRoot(0x30304352)/Pci(0x1C,0x0)/Pci(0x0,0x0)
      Ctrl[E0] Intel(R) 82575EB Gigabit Network Connection
        Ctrl[E1] <UNKNOWN>
        Ctrl[E2] <UNKNOWN>
        Ctrl[E3] <UNKNOWN>
    Ctrl[BE] PcieRoot(0x30304352)/Pci(0x1C,0x0)/Pci(0x0,0x1)
      Ctrl[F4] Intel(R) 82575EB Gigabit Network Connection
        Ctrl[F5] <UNKNOWN>
        Ctrl[F6] <UNKNOWN>
        Ctrl[F7] <UNKNOWN>
    Ctrl[C1] PcieRoot(0x30304352)/Pci(0x1C,0x2)
    Ctrl[C2] PcieRoot(0x30304352)/Pci(0x1C,0x2)/Pci(0x0,0x0)
      Ctrl[108] Intel(R) 82575EB Gigabit Network Connection
        Ctrl[109] <UNKNOWN>
        Ctrl[10A] <UNKNOWN>
        Ctrl[10B] <UNKNOWN>
    Ctrl[C5] PcieRoot(0x30304352)/Pci(0x1C,0x2)/Pci(0x0,0x1)
      Ctrl[11C] Intel(R) 82575EB Gigabit Network Connection
        Ctrl[11D] <UNKNOWN>
        Ctrl[11E] <UNKNOWN>
        Ctrl[11F] <UNKNOWN>
    Ctrl[C8] PcieRoot(0x30304352)/Pci(0x1C,0x5)
    Ctrl[C9] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x0)
    Ctrl[CA] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x2)
    Ctrl[CB] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x3)
    Ctrl[CC] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)
      Ctrl[DD] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)/USB(0x0,0x0)
        Ctrl[71] <UNKNOWN>
      Ctrl[DE] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x4)/USB(0x0,0x1)
        Ctrl[71] <UNKNOWN>
    Ctrl[CD] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)
      Ctrl[DB] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)/Uart(115200,8,N,1)
        Ctrl[DC] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x5)/Uart(115200,8,N,1)/VenVt100Plus()
          Ctrl[71] <UNKNOWN>
          Ctrl[72] <UNKNOWN>
    Ctrl[CE] PcieRoot(0x30304352)/Pci(0x1C,0x5)/Pci(0x0,0x6)
    Ctrl[CF] PcieRoot(0x30304352)/Pci(0x1D,0x0)
    Ctrl[D0] PcieRoot(0x30304352)/Pci(0x1D,0x1)
    Ctrl[D1] PcieRoot(0x30304352)/Pci(0x1D,0x2)
    Ctrl[D2] PcieRoot(0x30304352)/Pci(0x1D,0x7)
    Ctrl[D3] PcieRoot(0x30304352)/Pci(0x1E,0x0)
    Ctrl[D4] PcieRoot(0x30304352)/Pci(0x1E,0x0)/Pci(0x3,0x0)
      Ctrl[72] <UNKNOWN>
    Ctrl[D5] PcieRoot(0x30304352)/Pci(0x1F,0x0)
    Ctrl[D6] PcieRoot(0x30304352)/Pci(0x1F,0x2)
      Ctrl[DF] PcieRoot(0x30304352)/Pci(0x1F,0x2)/Sata(0x0,0x0)
    Ctrl[D7] PcieRoot(0x30304352)/Pci(0x1F,0x6)
  Ctrl[92] VenHw(49D7B73E-143D-4716-977B-C45F1CB038CC)
  Ctrl[93] VenHw(102579A0-3686-466E-ACD8-80C087044F4A)
  Ctrl[94] VenHw(1DDDBE15-481D-4D2B-8277-B191EAF66525)
  Ctrl[95] VenHw(8E6D99EE-7531-48F8-8745-7F6144468FF2)

[Torsten.]

Could you try

drvcfg -s 9a 98

[Torsten. · Accepted solution]

Since your controller has old firmware (with issues), I would get the

IPF Offline diagnostics cd

from software.hp.com

and update to version 3.66 first!

[burhaneser]

Can't i download the cd directly from the site ?

I entered my adress info and the page says it will be shipped to me between 2-8 weeks.

I click on get software tab to download it immediately but in the product box nothing comes up. ( Attached a shot about it ) How can i download it ?

[Torsten.]

I downloaded a few days ago.

http://www.hp.com/cgi-bin/bizsupport/wgbu-eula1.pl?Path=ftp://ftp.hp.com/pub/softlib/software12/COL4150/ns-94952-1/IPF1106.zip

scroll down (!) and agree.

[Torsten.]

Files are in

\EFI\HP\TOOLS\IO_CARDS\Smartarray

saupdate.txt will give you the steps - you need the "sandman" file image.

[burhaneser]

Thx a lot downloaded it.

Will try to install the firmware. Guess i am using the smart update manager ?
 

[Torsten.]

No.

You mount the CD (from usb stick or vmedia), go to the directory i told you and use saupdate to update the firmware (all from EFI) - see the readme.

[burhaneser]

Sas controller's firmware was up to date.

Updating the system's firmware solved the problem ( firmware of İLO and EFI etc.  )

Thx for your help mr. I appreciate it.