Management Processor is hang up(RX2620 MP)

[amh1425]

WE have RX2620 Server, after upgrading the firmware through wndows 2003 server the MP firmware is daaged and the server is no longer booting.

if the MP port cable removed from motherboard, the sevr could show on console the EFI console

the following information for the firmware from CLI:

MP FW         ??????

BMC_FW     04.04

EFI FW         05.48

System FW  04.29

[Torsten.]

Did the update stop before it was finished? So the MP is likely dead and needs to be replaced.

[amh1425]

The update finished succefully, and system asked for reboot.

after reboot system died.

when I diconnect MP cable from mother board system starts up but without any MP functionality

Thanks for your cooperation

[S_Logan]

Hi Amh,

Please log a call with HP Solution Center, I could see the MP firmware gor corrupted.

The system has a separate management card , Need to replace the MP Card now, the new card will come with newer firmware.

HTH

Surendar

[Dennis Handly]

>Please log a call with HP Solution Center

Did you mean HPSC (Support Center)?

http://www.hp.com/go/hpsc

[S_Logan]

Hi,

You  can log a Support Ticket using Support Case Manger from HPSC:

http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home/

or

You can call HP Response center for logging a ticket on this