rx8620

[Jon Steele]

I sent this machine out to a customer. I preloaded 11.i ver 2 OS. They were trying to reload the OS, they tried ignite and they tried from a dvd. They get errors before it starts to load the OS. Does anyone know what this error points to.

Thanks
Jon

[melvyn burnard]

loks like there may have been some "shaking" in transit, possibly boards have to be reseated, as this appears to be a hardware error (MCA)

[Zygmunt Krawczyk]

What is release date of HP-UX media the system was reloaded from?

[kris rombauts]

Jon,

it would be good to logon to the management processor first and check the hardware logs, those will indicate more detail about the issue. Not all info is customer readable or decodable, so might have to open a support call with HP for assistance.



HTH

Kris

[cnb · Accepted solution]

Hi Jon,

Looks like a hardware issue with one of the CELLs or a possibly CPU/memory, but the MP logs might be more helpful.

Rgds,

[Jon Steele]

Thank you all it was a bad cell board.

Jon