HELP! How do I get rid of JS/IEstart.gen.d, HTML/Debeski and VBS/Psyme trojans???

[Yen_2]

My IE browser has been hijacked by these viruses/trojans and despite McAfee and installing Windows updates, it's still not getting rid of them. I read somewhere that you need to get into the Registry Editor but I'm not sure how to do this. Can somebody please help? Thanks!

[Ron Kinner · Accepted solution]

In order to fix this easily you need to download a few programs.

Hijack This:

http://tomcoyote.com/hjt/

CWshredder

http://www.majorgeeks.com/download4086.html

Adaware 6.181

http://www.majorgeeks.com/download506.html


and Spybot Search and Destroy 1.3.

http://www.majorgeeks.com/download2471.html

The first two are small and will fit on a floppy if you can't use your PC. Before running either, close all windows, right click on the Explorer Icon on your desktop and select Properties then select Delete Cookies and tell it OK. When that finishes hit Delete Files (check the box in front of Delete Off-line Content and tell it OK). This one can take a while to finish be patient.

Now run install the CWShredder and let it check your system. If it asks you if a file name is random, write down the file name and tell it NO then ask us. You can always run the program again and say Yes if need be.

Now run Hijack this and copy the output and post it here and we will tell you which ones to check.

Once you do this you should be able to download the other two programs. Install AdAware first and make sure you get the updates. Run it and tell it ro remove anything it finds.

Now do Spyware S&D 1.3 and let it run. It shouldn't find much but you want to tell it to remove the junk it finds.

Go to windowsupdate.microsoft.com and let it check your system for needed updates. You don't need the .net updates nor the multiple language stuff but you should get all of the critical updates.

Finally get Zone Alarm (the free version) from www.zonelabs.com and install it so you are protected from some attacks and will be notified if something odd starts running on your PC.

A good virus scan is always a good idea.

If you need help with any of the programs come back and ask or you can visit some of the forums on http://tomcoyote.com/

Ron

[Yen_2]

Hi Ron,

Thanks so much for your help. This is the output file from Hijack this:

P/S: Why didn't McAfee prevent these viruses when they have been discovered earlier on?

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.windowenhancer.com/nph-search.cgi?affid=sesbar1&look=sbar1_srchbtn
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.windowenhancer.com/nph-search.cgi?affid=sesbar1&look=sbar1_srchbtn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.windowenhancer.com/nph-search.cgi?affid=sesm1&look=stmpl1&sstring=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://register.hp.com/servlet/WebReg.servlets.EntryServlet?appID=java_wreg_wreg_genpg&prodOS=011&gwCountry=US
R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRA~1\Lycos\IEagent\CSIE.DLL
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1400.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {00041A26-7033-432C-94C7-6371DE343822} - C:\Program Files\scbar\v9\scbar.dll
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1C440892-A08F-48F9-A178-C5D43A1ED164} - C:\WINDOWS\mheosone.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-EEFD-ED6DB186CE4D} - C:\WINDOWS\DOWNLO~1\404SEA~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O2 - BHO: (no name) - {F6FFF4F6-031C-4E2D-AB20-C5650E067B44} - C:\WINDOWS\efmh.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem216.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program Files\ISTbar\istbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKLM\..\Run: [ClrSchLoader] C:\PROGRA~1\Lycos\IEagent\Loader.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v9\scbar.exe" /H
O4 - HKLM\..\Run: [lqbux] C:\WINDOWS\akzhshvjw.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [ozgl] C:\WINDOWS\ozgl.exe
O4 - HKLM\..\Run: [dcujdq] C:\WINDOWS\System32\zepzqy.exe
O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe
O4 - HKLM\..\Run: [zwf] C:\WINDOWS\zwf.exe
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin\bargains.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1085451039468
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.8026736111
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Yen

[Ron Kinner]

Ugly infection you have there. Put a check next to the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.windowenhancer.com/nph-search.cgi?affid=sesbar1&look=sbar1_srchbtn

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.windowenhancer.com/nph-search.cgi?affid=sesbar1&look=sbar1_srchbtn

R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll

O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRA~1\Lycos\IEagent\CSIE.DLL

O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1400.dll

O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll

O2 - BHO: (no name) - {00041A26-7033-432C-94C7-6371DE343822} - C:\Program Files\scbar\v9\scbar.dll

O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\bxxs5.dll

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL

O2 - BHO: (no name) - {1C440892-A08F-48F9-A178-C5D43A1ED164} - C:\WINDOWS\mheosone.dll

O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-EEFD-ED6DB186CE4D} - C:\WINDOWS\DOWNLO~1\404SEA~1.DLL

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll

O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll

O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll

O2 - BHO: (no name) - {F6FFF4F6-031C-4E2D-AB20-C5650E067B44} - C:\WINDOWS\efmh.dll

O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem216.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll

O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program Files\ISTbar\istbar.dll (file missing)

O4 - HKLM\..\Run: [ClrSchLoader] C:\PROGRA~1\Lycos\IEagent\Loader.exe

O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun

O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe

O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe

O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe

O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v9\scbar.exe" /H

O4 - HKLM\..\Run: [lqbux] C:\WINDOWS\akzhshvjw.exe

O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"

O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe

O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe

O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe

O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"

O4 - HKLM\..\Run: [ozgl] C:\WINDOWS\ozgl.exe

O4 - HKLM\..\Run: [dcujdq] C:\WINDOWS\System32\zepzqy.exe

O4 - HKLM\..\Run: [msbb] c:\windows\msbb.exe

O4 - HKLM\..\Run: [zwf] C:\WINDOWS\zwf.exe

O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"

O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin\bargains.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe

O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000


O9 - Extra button: Sidesearch (HKLM)

O9 - Extra button: Research (HKLM)

O9 - Extra button: Related (HKLM)

O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

O9 - Extra button: Real.com (HKLM)

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O10 - Hijacked Internet access by WebHancer

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll


O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx


And tell HijackThis to remove them.

Then run it again and see if any of them come back. If they do boot into Safe Mode and use explorer to delete the files that are being called in the RUN lists. Example:

C:\Program Files\ISTsvc\istsvc.exe

After you have killed off everything you can then run ad aware and spybot SD 1.3 and run hijackthis again and post your output again.

As for why McAfee lets them in. In most case it didn't. Some of these were provided by Dell and are harmless but they are not standard so they get flagged. Others are installed with your printer or with other purchased software and are usually harmless. Many of the others came because you installed them. You installed kazaa which brought in a few then realplayer then probably some program which claimed to save your passwords or "optimize" your browsing. You should uninstall kazaa and install kazaa lite instead. Has all of the good features and none of the bad. RealPlayer is OK after you run adaware or spybot and remove the spyware. Be very careful about installing any free programs. Google their name and see if someone like ComputerCops or BugPatrol has something to say about them.

Also you probably have not kept your Microsoft Operating System uptodate and you are not running a firewall. Definitely get the free version of zone alarm. By the way were you able to run CWShredder?

Ron

[Yen_2]

Hi Ron,

So far everything seems to be working well, so fingers' crossed, everything should be okay again. I can't thank you enough for your help! Here's the hijackthis log again.

By the way, I did run CWShredder but it didn't find anything.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tigernet.princeton.edu/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://register.hp.com/servlet/WebReg.servlets.EntryServlet?appID=java_wreg_wreg_genpg&prodOS=011&gwCountry=US
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [onivywwhg] C:\WINDOWS\System32\zepzqy.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1085451039468
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.8026736111
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Thanks,

Yen

[Ron Kinner]

You still have two nasties:

O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [onivywwhg] C:\WINDOWS\System32\zepzqy.exe


If they won't go away with hijackthis then boot to safe mode with F8 and go in and delete them manually. You will probably have to tell Explorer that you want to view hidden system files. Tools/Options/View and click the show hidden files and folders and unclick Hide System Files.

Ron

[Ron Kinner]

I'm also suspicious of both of these. The first one might have been added by your google search stuff but it's hard to tell. The second one will probably bring up a different page from the usual 404 URL not found with a bunch of suggested links for different categories. No telling where it would take you or what it would do if you click on the links.

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL


Also you should uninstall kazaa.

http://www.imilly.com/kazaa.htm

Control Panel / Add/Delete Software then find Kazaa and remove it or there may be a remove button from Start / (New)Programs /Kazaa

There is also a program that remove kazaas and all its nasties but I think it currently has a bug so you may need to use another program lspfix to finish the job. Get it before you use the kazaa removal tool.

http://www.isecurity.org.uk/html/downloads.html

Beside with the music industry suing everyone for downloading music files do you really want them on your PC?

If you still want the service then there is a program called diet k which removes most of its nasties and still allows the program to work.

http://www.dietk.com/

See: http://www.theregister.co.uk/2003/12/08/kazaa_shuts_down_kazaa_lite/

Ron

[Yen_2]

Thanks Ron! I've decided to get rid of Kazaa but it wasn't clear in your last response whether it's sufficient to just use the Windows Add/Remove Programs function to delete Kazaa. I've done that but do I still need to download the programs that you suggested?

Yen

[Ron Kinner]

I'm glad that you removed Kazaa. It probably wouldn't have worked anymore anyway without being reinstalled cause we killed off some of its nasties in the first round of hijack this. Let me see your current hijack this log. That should tell us if we have anthing left that we need to worry about but I expect we got most of it. Once we decide that the hijack this log is clean then you should go in and check everything that is left and tell it to exclude them from the check. Then the next time you run hijack this you will only see new stuff.

Have you run AdAaware or Spybot S & D 1.3 yet? Spybot has a neat feature it calls immunize where it puts fake entries in your registry to fool the spybots into thinking that you already have them installed.

You should also get Zone Alarm working on your PC. That will prevent hackers and worms from attacking you from the outside and also notify you if you have a program that wants to go out to the internet. Then you can decide if you think it needs to use your bandwidth for its own use.

Ron

PS. I appreciate the thought but go a little easier on the points. You should save the 8-10 points awards for a final closeout of the question because that brings up the Bunny which is supposed to mean that the problem is solved. 5 points is enough for intermediate steps.

Also I'll be on a trip starting Monday morning for a week and I don't know if I'll be able to get on line before I get back.

[Yen_2]

Hi Ron,

Thanks for the pointer on the points. Anyway, here is the current hijack this log:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tigernet.princeton.edu/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://register.hp.com/servlet/WebReg.servlets.EntryServlet?appID=java_wreg_wreg_genpg&prodOS=011&gwCountry=US
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1085451039468
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38131.8026736111
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

I've also run both AdAware and Spybot as well as installed Zone Alarm. By the way, what's the difference between AdAware and Spybot?

Yen

[Ron Kinner]

Your log looks clean. You might want to run hijack this again and check everything and tell it to exclude the checked items from the next scan. That way, the next time you run it you will only see new stuff.

Adaware and Spybot S&D do pretty much the same thing in different ways. Sometimes one will catch something that the other misses so I like to run both. I also like the immunize feature on spybot.

One other program you might like is EMS Freesurfer. This is basically a popup killer (and works very nicely!) but also has a feature which locks your homepage.

http://www.kolumbus.fi/eero.muhonen/FS/Download.htm

Click on:

EMS Free Surfer mk II, version 2.1.026 multilanguage


Ron

[Cameron Duplantier]

I could use whatever help you guys can offer. Thanks alot.

Logfile of HijackThis v1.97.7
Scan saved at 10:49:13 AM, on 6/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\documents and settings\mark.wincage\local settings\temp\1qD.exe
C:\WINDOWS\System32\odpmg32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wtssvsu.exe
C:\WINDOWS\System32\qosetoledb40.exe
C:\Lightyear\Name Grabber.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mark.WINCAGE\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [1qD] C:\documents and settings\mark.wincage\local settings\temp\1qD.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TB_setup] C:\DOCUME~1\MARK~1.WIN\LOCALS~1\Temp\tb_setup.exe /dcheck
O4 - HKLM\..\Run: [AutoLoaderr0os1WdedLPM] "C:\WINDOWS\System32\odpmg32.exe" /PC="AM.WILD" /HideUninstall
O4 - HKLM\..\Run: [r77Q3qg] odpmg32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WAPI] C:\WINDOWS\System32\wtssvsu.exe
O4 - HKCU\..\Run: [awo4RkMsi] qosetoledb40.exe
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Name Grabber.lnk = C:\Lightyear\Name Grabber.exe
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = wincage.org
O17 - HKLM\Software\..\Telephony: DomainName = wincage.org
O17 - HKLM\System\CCS\Services\Tcpip\..\{6EBBEDE0-3DE7-4DE4-93F1-513912382307}: NameServer = 192.168.1.10
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = wincage.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = wincage.org

[Ron Kinner]

Cameron,

Please start a new thread. It is a lot of work to check a HijackThis log and if you don't have your own thread you can't assign any points.

Also it would help if you would tell us what problem you are having and what operating system you are running. Did you already run CWShredder?

Ron

[Teles]

Yen, Ron:
I have a similar problem with trojans. Could someone tell me which files from the hijackthis output should be fixed? log file is attached.
Thanks,
Teles

[Brandon Krisstopher San]

hi i just did what you told that person to do, download all those things and so forth. So here's what i got after i did the hijacked thing:
Logfile of HijackThis v1.97.7
Scan saved at 6:56:39 PM, on 7/26/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://192.168.1.1/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://192.168.1.1/
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\SYSTEM\CDSM32.DLL
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\PROGRAM FILES\TV MEDIA\TvmBho.dll (file missing)
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\SYSTEM\SWIN32.DLL
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\PROGRAM FILES\SIDEFIND\SFBHO.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\SYSTEM\automove.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: SideFind (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38072.951875
O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/support/includes/cabs/si.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab

please help, i always get some stupid ad popup on my computer and this download thing asking me to download a bxxs5. w/e

[Ron Kinner]

Brandon, I will be glad to help you with your Hijackthis problem but please start a new thread by clicking on the New Message button. It's a lot of work to sort through these and if you don't have your own thread you can't pay me back by awarding points which is how the forum works.

Ron

[d.t._1]

to get rid of that vbs/psyme is is to run a dos scan in safe mode and turn off restore.run 3 times back to back and it will be gone,good luck