unable to display inbox messages

[edms]

Hi,

I have been having this problem for sometime,
when my inbox size grows large (eg 450MB) it does not display any messages on the inobx, but displays a message (Low Memory or Hard disk space) but the only drive in the machine has over 3GB in HDD space.

I can overcome this, when I restart the machine, and thereafter immediately remove some messages to another folder.

But Alas... it does not happen that way now.

Plllleeeeeaaaasssseeee Help

I cannot retrieve my mail.


Regards,

Nilantha

[Norman_21]

Maybe your Disk Quota is enabled?
Also, setup your inbox inbound/outbound limitation to greater than 450MB.

Hope this help

[Gary Cooper_1]

Presumably you're using Outlook as you e-mail client.

Are you connecting to an Exchange server when you start Outlook? Or do you just connect directly with the POP3 server at you ISP?

Regards,

Gary

[Roger Faucher]

N:

How much real and virtual memory do you have on your system?

Roger

[Ron Kinner]

Which operating system and are you using Outlook Express, Outlook or are we talking the very old Inbox from Win95 days?

When the poor little program has to open your inbox it doesn't have enough memory available even using virtual memory to do it. You can increase the size of you virtual memory:

http://help.channels.aol.com/article.adp?catId=3&sCId=305&sSCId=3051&articleId=217662

You may want to look at your Sent folder and clean it out too. Also your Deleted Files folder.

Ron

[Norman_21]

Nilantha,

In my first post, I assumed that you can access and manage the E-Mail Server!

I think if you tell us what OS are you running, it'll help a lot.

Also, after re-reading your question. You said you are able to connect to your inbox and move messages to another folder. That means that the Disk space is not the problem but most likely you have a RAM issue.
Upgrade your Memory or increase the Virtual Memory as suggested by the others.

Hope this help

[Norman_21]

Typ'O

You said you are able to connect to your inbox and move messages to another folder after restarting your Computer.

[edms]

Hi Guys,

Thanks so much for the concern,
Well Iam using a laptop with WinMe
P3 800Mhz, 15GB HDD, 192MB RAM

Mail client is Outlook Express 6.0

As one of you'll mentioned it may be a case with the virtual memory, cos as I said before
as soon as I restart the machine Iam able to access the Inbox and remove mails to another email box,
But unfortunately when I restart now it does not allow me to access the Inbox.

so u see Iam stuck.
for the moment I have renamed the Inbox and continuing to work on a new Inbox but I need my mails from the old inbox.

Please help.


thanx

Nilantha

[Norman_21]

Edms,

This should help you to recover your data from OE:
http://support.microsoft.com/?scid=kb;en-us;270670


Also, add more memory to avoid getting the Low Memory message.
It might be that you have a lot of programs at startup and that's why you run out of memory.

Disable the Startup programs and see if that will help:
Start>Run>msconfig>Startup Tab to disable them

Please keep us updated

[edms]

Dear Latif,

Thank you very much for the prompt
reply.

Will try it out and let you know.


thanks again.


Nilantha

[Norman_21]

What happened to your name? I mean you changed your name?

Please tell us what you did to fix the problem and consider assigning points when you can

[Gary Cooper_1]

Firstly let me say that a 450Mb Inbox is not healthy on any machine - I bet when you could open it, it took ages to open. You've really got to do something about your Inbox management.

How much free disk space have you got? I would try and increase the amount of virtual memory your computer uses so that you can open the Inbox, but before you do, run a defrag on your disk to try to get a contiguous block.

You need to split your inbox into a number of smaller folders (still retaining your Inbox, because that's where your mail is delivered to). Note that each Outlook Express folder has its own file, e.g. Sent Items.dbx. Decide how you're going to organise your Inbox, maybe you'll split it accordint to topic, sender or year (or some other category). Then open OE, create these new folders, then move (don't copy) the e-mails as required to the new folders. (it would be worth backing up the existing inbox first).

Obviously, it would be advisable to just delete any unwanted e-mails, then empty the Deleted Items folder.

When you've done that, compact your Inbox.
I would aim to have folder (.dbx) sized of no more than 50Mb.

Organising by year is quite a good way of doing things, because most people only refer (regularly) to the e-mails that they've received recently. But you could try experimenting with different folder organisations - time how long it takes to start up and how much memory OE is consuming.

Personally, I use Outlook - one good facility is that it will automatically archive e-mail (Items) to an archive file when the Item is older than a configurable limit.

I hope that helps.

Regards,

Gary

[Jorge Pinto Leite]

Hi Nilantha
OE doesn't feel confortable with large inbox files. You can consider two ways to solve the issue.
1. Change your mail client to Outlook. Then import mail definitions, messages, etc. That will work.
2. Move in Windows Explorer to the folder where your messages are (depends on OS. Look for inbox.dbx). Rename inbox.dbx to any other name (don't worry: OE will create a new one when you open it). Create a new folder in OE and import the messages from the renamed inbox to there.
Good luck
Jorge