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No IP on Polycom IP phone

 
akhan
Occasional Contributor

No IP on Polycom IP phone

I need a small support from you it will be great help to me. We have 3Com/HP access switches in our environment. We are using ip phones on these switches and all are working fine.

Recently, we have purchased new ip phone from Polycom with mac address as 64167F0797AC which has been added in the configuration but to our surprise on 4th floor it is working fine but on 2nd floor itтАЩs not working.

Request your help in this regard please.

4th Floor Configuration
acl number 3997
rule 0 permit ip dscp ef
rule 1 permit tcp destination-port eq www
rule 2 permit udp destination-port eq snmp
rule 3 permit udp destination-port eq snmptrap
rule 4 permit ip dscp cs6
rule 5 permit ip dscp cs7

acl number 4999
rule 0 permit type 8868 ffff
rule 1 permit source 00e0-bb00-0000 ffff-ff00-0000
rule 2 permit source 0003-6b00-0000 ffff-ff00-0000
rule 3 permit source 00e0-7500-0000 ffff-ff00-0000
rule 4 permit source 00d0-1e00-0000 ffff-ff00-0000
rule 5 permit source 0001-e300-0000 ffff-ff00-0000
rule 6 permit source 000f-e200-0000 ffff-ff00-0000
rule 7 permit source 0060-b900-0000 ffff-ff00-0000
rule 8 deny dest 0000-0000-0000 ffff-ffff-ffff

qos-profile default
packet-filter inbound link-group 4999 rule 8
traffic-priority inbound ip-group 3997 rule 0 cos voice
traffic-priority inbound ip-group 3997 rule 4 cos network-management
traffic-priority inbound ip-group 3997 rule 5 cos network-management
traffic-priority inbound link-group 4999 rule 0 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 1 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 2 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 3 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 4 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 5 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 6 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 7 dscp ef cos voice

vlan 110
description HQ-4L-110-DATA             

vlan 111
description HQ-4L-111-VOICE

vlan 254
description management

interface Vlan-interface1
ip address dhcp-alloc

interface Ethernet1/0/1
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 111 tagged
port hybrid vlan 110 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 110
broadcast-suppression pps 3000         
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet1/0/48
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 111 tagged
port hybrid vlan 110 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 110
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface GigabitEthernet1/0/49
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 110 to 111 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1
lacp enable
port link-aggregation group 1           
apply qos-profile default
dldp enable

interface GigabitEthernet1/0/50
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 110 to 111 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB2
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet1/0/51

interface GigabitEthernet1/0/52

fabric-port GigabitEthernet1/0/51 enable
fabric-port GigabitEthernet1/0/52 enable
undo xrn-fabric authentication-mode

interface Aux2/0/0                       

interface Ethernet2/0/1
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 111 tagged
port hybrid vlan 110 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 110
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet2/0/2
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 111 tagged
port hybrid vlan 110 untagged
undo port hybrid vlan 1
interface Ethernet2/0/24
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 111 tagged
port hybrid vlan 110 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 110
broadcast-suppression pps 3000
undo jumboframe enable                 
undo voice vlan mode auto
voice vlan enable
description AP-DMM-HQ1-4L-72
apply qos-profile default

interface GigabitEthernet2/0/25
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 110 to 111 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet2/0/26
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 110 to 111 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1         
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet2/0/27

interface GigabitEthernet2/0/28

fabric-port GigabitEthernet2/0/27 enable
fabric-port GigabitEthernet2/0/28 enable
undo xrn-fabric authentication-mode

interface NULL0

ospf 1
area 0.0.0.0
  network 172.16.50.0 0.0.0.255

remote-ping-agent enable

info-center loghost 172.16.21.5 facility local6
undo info-center enable
                                       
voice vlan mac-address 0001-e300-0000 mask ffff-ff00-0000 description Siemens AG phone
voice vlan mac-address 0004-f200-0000 mask ffff-ff00-0000 description Polycom
voice vlan mac-address 0060-b900-0000 mask ffff-ff00-0000 description Philips and NEC AG phone
voice vlan mac-address 6416-7f00-0000 mask ffff-ff00-0000 description Polycom VVX
voice vlan 111 enable

ip route-static 0.0.0.0 0.0.0.0 10.10.1.254 preference 60

snmp-agent
snmp-agent local-engineid 8000002B4001C66496006877
snmp-agent community read Ars@07
snmp-agent community write Aws@07
snmp-agent community read alyoumro
snmp-agent community write alyoumrw
snmp-agent sys-info version all
snmp-agent target-host trap address udp-domain 10.10.10.103 params securityname Ars@07 v2c
snmp-agent target-host trap address udp-domain 172.16.21.46 params securityname monitor
snmp-agent target-host trap address udp-domain 172.16.21.5 params securityname monitor
snmp-agent target-host trap address udp-domain 172.16.50.2 params securityname monitor
snmp-agent target-host trap address udp-domain 192.168.1.71 params securityname monitor

user-interface aux 0 7
authentication-mode scheme
user-interface vty 0 4                   
authentication-mode scheme

return

2nd Floor Configuration

acl number 3997
rule 0 permit ip dscp ef
rule 1 permit tcp destination-port eq www
rule 2 permit udp destination-port eq snmp
rule 3 permit udp destination-port eq snmptrap
rule 4 permit ip dscp cs6
rule 5 permit ip dscp cs7

acl number 4999
rule 0 permit type 8868 ffff
rule 1 permit source 00e0-bb00-0000 ffff-ff00-0000
rule 2 permit source 0003-6b00-0000 ffff-ff00-0000
rule 3 permit source 00e0-7500-0000 ffff-ff00-0000
rule 4 permit source 00d0-1e00-0000 ffff-ff00-0000
rule 5 permit source 0001-e300-0000 ffff-ff00-0000
rule 6 permit source 000f-e200-0000 ffff-ff00-0000
rule 7 permit source 0060-b900-0000 ffff-ff00-0000
rule 8 deny dest 0000-0000-0000 ffff-ffff-ffff

qos-profile default
packet-filter inbound link-group 4999 rule 8
traffic-priority inbound ip-group 3997 rule 0 cos voice
traffic-priority inbound ip-group 3997 rule 4 cos network-management
traffic-priority inbound ip-group 3997 rule 5 cos network-management
traffic-priority inbound link-group 4999 rule 0 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 1 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 2 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 3 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 4 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 5 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 6 dscp ef cos voice
traffic-priority inbound link-group 4999 rule 7 dscp ef cos voice

vlan 1
igmp-snooping enable

vlan 70
description HQ-2L-70-DATA

vlan 71
description HQ-2L-71-VOICE             

vlan 100
description HQ-4R-100-DATA

vlan 101
description HQ-1R-101-VOICE

vlan 254
description management

interface Vlan-interface1
ip address dhcp-alloc

interface Vlan-interface254
ip address 10.10.1.70 255.255.255.0

interface Aux1/0/0

interface Ethernet1/0/1
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged           
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet1/0/48
poe enable                             
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface GigabitEthernet1/0/49
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
undo jumboframe enable
description to (BB2)Port(gig:3/0/0/6)
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable
                                       
interface GigabitEthernet1/0/50
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
shutdown
undo jumboframe enable
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet1/0/51
shutdown

interface GigabitEthernet1/0/52
description to (stacked SW2)PORT(GIG:2/0/51)

fabric-port GigabitEthernet1/0/51 enable
fabric-port GigabitEthernet1/0/52 enable
undo xrn-fabric authentication-mode

interface Aux2/0/0
                                       
interface Ethernet2/0/1
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet2/0/48
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
description to SW-DAM-HQ-1L-BB1
apply qos-profile default
dldp enable

interface GigabitEthernet2/0/49
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254     
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB2
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet2/0/50
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB2
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet2/0/51

interface GigabitEthernet2/0/52
                                       
fabric-port GigabitEthernet2/0/51 enable
fabric-port GigabitEthernet2/0/52 enable
undo xrn-fabric authentication-mode

interface Aux3/0/0

interface Ethernet3/0/1
poe enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet3/0/48
poe enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1                 
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface GigabitEthernet3/0/49
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet3/0/50
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000         
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet3/0/51

interface GigabitEthernet3/0/52

fabric-port GigabitEthernet3/0/51 enable
fabric-port GigabitEthernet3/0/52 enable
undo xrn-fabric authentication-mode

interface Aux4/0/0

interface Ethernet4/0/1
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1                 
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface Ethernet4/0/24
poe enable
stp edged-port enable
port link-type hybrid
port hybrid vlan 71 tagged
port hybrid vlan 70 untagged
undo port hybrid vlan 1
port hybrid pvid vlan 70
broadcast-suppression pps 3000
undo jumboframe enable
undo voice vlan mode auto
voice vlan enable
apply qos-profile default

interface GigabitEthernet4/0/25
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
undo jumboframe enable
description to SW-DAM-HQ-1L-BB1         
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet4/0/26
port link-type trunk
undo port trunk permit vlan 1
port trunk permit vlan 70 to 71 254
broadcast-suppression pps 3000
undo jumboframe enable
description to (BB1)Port(gig:1/0/0/6)
lacp enable
port link-aggregation group 1
apply qos-profile default
dldp enable

interface GigabitEthernet4/0/27

interface GigabitEthernet4/0/28

fabric-port GigabitEthernet4/0/27 enable
fabric-port GigabitEthernet4/0/28 enable
undo xrn-fabric authentication-mode     

interface NULL0

voice vlan mac-address 0001-e300-0000 mask ffff-ff00-0000 description Siemens AG phone
voice vlan mac-address 0004-f200-0000 mask ffff-ff00-0000 description Polycom
voice vlan mac-address 0060-b900-0000 mask ffff-ff00-0000 description Philips and NEC AG phone
voice vlan mac-address 6416-7f00-0000 mask ffff-ff00-0000 description Polycom VVX
voice vlan 71 enable