HPE Community
M and MSM Series
1833347 Members
3200 Online
110051 Solutions
New Discussion

3CRWE554G72T remote admin with dynamic IP

 
rfurb
Occasional Advisor

‎04-12-2010 03:44 PM

‎04-12-2010 03:44 PM

3CRWE554G72T remote admin with dynamic IP

Hello,



 



I have found that when using the 3CRWE554G72T router with a Dynamic IP WAN connection, the remote administration stops working after the next IP address change done by the ISP.



The router is configured to allow remote administration access only by my personal fixed IP address, and the remote computer has an IP address reporting tool installed which sends me the new IP the moment the ISP changes it.



It is necessary to connect locally to the router, disable the remote administration function, then reenable it again, but it stops working again at the next IP address change.



Has anybody seen this ?



I have called 3Com support but they didn´t want to help me because my router is out of warranty. I have tried to explain to the attendant that it seems to be a firmware bug, because that function works ok when using a fixed WAN IP address, but he insisted that I have to pay for them to revise the firmware.



 



Thanks,



 



Rubens

0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.