3CRWER300-73 - DDNS

[More]

Hi all,

I've just upgraded the firmware to version 1.11 dated 8 Sep 09, but still unable to successfully connect to DDNS provider such as Dyndns. I was able to initially connect to NO-IP before the firmware upgrade, but it can't renew automatically. Thinking it was compatibility problems with No-IP, I registered with Dyndns and it's even worse, I can't even succesfully connect. This is the sorethumb of otherwise stable and fast Wireless N router for wireless CCTV.



Hope 3com guys are on this, otherwise I want to return the unit.

This message was edited by More on 9-14-09 @ 10:00 PM

[Publipress]

Same problem with my 3CRWDR300A-73, latest firmware: no connection with DynDNS (I view an "Unexpected DDNS error" in the log), parameters checked and re-checked; at this point I'm sure it's a

firmware bug! Not to say, no support from 3COM...

[nethole]

after the firmware update have you make a factory reset?

system tools - configuration - reset



all configuration will be lost, but after the DDNS work properly

[mvaldes]

Well, I'm not alone....

I've got the same problem with 3CRWDR300A-73

I've updated the firmware to the latest version 1.11.01, but still didn't work

The DDNS is updated ONLY when I reboot the unit.

Resetting to factory default do not solve the problem.



A new firmware update with this bug solved is what we need.

[Techno]

Logged a case with 3com Support, they are definitely aware now and working on this issue, However, it's not just 3Com, My Netgear is also having the same problem.. it's Dyndns changes that caused this :-(

The Tech Man Has Spoken....

[mvaldes]

Yesterday I called 3Com customer support and they sent me a new firmware release (1.11.02)to test and that they will release soon.

Now DDNS is working fine

Thank you 3com

[mvaldes]

@Techno: Are you sure about that ? I had no any problem with other 3Com or Linksys devices that I have at home. I found that DDNS was not updated only by the 3CRWDR300 both with Dyndns and with no-ip services. Anyway now this issue has been solved by 3Com with fw 1.11.02

This message was edited by mvaldes on 10-2-09 @ 1:39 AM

[Techno]

@mvaldes

Hi, yes I am sure, and this morning a Linksys has shown the same issue too.



I have now updated the 3com router to 1.11.02 that was sent to me by support this morning. Looking good so far :-)

You might want to give them a call.



The Tech Man Has Spoken....

This message was edited by Techno on 10-2-09 @ 2:17 AM

[Publipress]

@Techno/mvaldes,

since the latest fw avalaible on 3COM website is still

1.11.01, can you kindly make the newer one available

for the download?



This because tech support on my device is expired (only

30 days from date of purchase!...)



Thanks

[mvaldes]

@Publipress.

I've sent you a PM

[nethole]

can please some one send me this new firmware version? I have some issue with site to site vpn, i hope new firmware will solve the problem.



Thanks

[damind]

@Techno/Publipress



Could you please be so kind to give a me a link for the new firmware? I need it too!!



Thank you in advance.



M.

[RedGreen]

@Techno: Please, can you send me the 1.11.02 firmware version? If it's possible even in MP.

I called the support, but they said they can't help me.

Thank you in advance.

This message was edited by RedGreen on 12-1-09 @ 4:02 AM

[Vadya]

@mvaldes Hi. Could You please send me this new magic firmware for 3CRWER300-73? I have a problems with it too and 3Com support can't help with firmware :-(((( Please!!!!!! vadya@ua.fm

[Arabezar]

Same problem. DDNS (No-IP) autoupdate is not working...

[Qwerty_1]

Any one can send 11.01.2 or later for 3CRWER300-73?

This message was edited by Qwerty on 1-22-10 @ 4:34 AM

[Techno]

Guys

Sorry, I am no where near that software these days :-(

If you contact 3Com to report this as a bug, you shoudl be able to get support even if out of waranty.

Try it , nothing to loose.

The Tech Man Has Spoken....

This message was edited by Techno on 1-22-10 @ 9:52 AM

[Qwerty_1]

If you contact 3Com to report this as a bug, you shoudl be able to get support even if out of waranty.

not sure, with other issue (http://selfservice.3com.com/forum/viewmessages.cfm?Forum=26&Topic=1164) support reject my request.

[Arabezar]

Yes I'll send the report today.

IMHO they reject your request 'cause they cannot reproduce the same error... ;)

This message was edited by Arabezar on 1-22-10 @ 8:38 PM

[Publipress]

FOR YOUR (and NOT ONLY) INFO (and to remark the REALLY poor support on this device):

From 3COM knowledgebase, keyword search: "ADSL Wireless 11n Firewall Router Patch Code"

 

ADSL Wireless 11n Firewall Router - Code v1.12.01 content

Problem Description :

Added Check box to PVC settings of GUI for "NAT Enabled"

Added Check box for "Enable SIP ALG"

Modified Default;t NTP server for Europe to 129.132.2.21

Product Model # :

3CRWDR300A-73

3CRWDR300B-73

Software / Firmware version :

V1.12.01

Fact :

ADSL Wireless 11n Firewall Router

3CRWDR300A-73

3CRWDR300B-73

Fix :

Patch version 1.12.01 fixes the problems described

If the  software is not yet available on 3Com download site (www.3com.com), then please contact 3Com  support

patch software is not support

<script type="text/javascript">

var solutionBaseUrl = '/service/main.jsp?t=solutionTab&ft=searchTab&ps=solutionPanels&locale=en_US&_dyncharset=UTF-8&solutionId=';

var transactionFragments = document.getElementsByName("transactionFragmentForm");

var solutionLinks = document.getElementsByName("solutionLink");

atgss_loadFragments(transactionFragments);

atgss_modifySolutionLinks(solutionLinks);

</script>

Id:

1985 

Date Created:

Wednesday, November 4, 2009  

Modified Date:

Monday, November 16, 2009  

Language :

English (United States)  

Best Bet:

No

 

This message was edited by Publipress on 2-2-10 @ 1:39 PM

[Publipress]

FYI:

(the firmware below, of course, is not publicly available on 3COM website )

V1.12.06 RELEASE NOTE

RELEASE SUMMARY:


Loader version V0.53.0a


Loader filename 3COM_Yoda_boot_v0_53_0a.bin


Firmware version V1.12.06


Firmware filename (Annex A) ADSL_A_11N_V1_12_06_WW.bin


ADSL_A_11N_V1_12_06_SH.bin


Flash Image (MP version)


Flash 2MB


SDRAM 32MB


Release Date 2010.04.13


FEATURES INFORMATION:


1. Hareware Platform : R0B


2. Boot code version : 0.53.0a


3. Wireless Driver : 1.6.0.0


4. ADSL Datapump code: 2.3.2.2.0.1 for Annex A


LOGIN FOR WEB UI:


. password : admin


BUTTON DETECTION:


. Reset button detection : >= 5sec, reset to default; else device reboot.


. Wireless ON/OFF button detection : Wireless Enable/Disable.


. Wireless WPS button detection : >= 3sec, start WPS.


DEFAULT VALUE:


. DUT LAN IP : 192.168.1.1


. DHCP Server IP range : 192.168.1.2 to 254 / 255.255.255.0


. Wireless function : enable


. Wireless SSID : 3Com


. Wireless Security : No Encryption


V1.12.06 RELEASE NOTE


PROBLEMS FIXED:


2010.04.13


. v1.12.06


. fixed IPSec VPN freezes issue(RTP No:32.2010.01.01, 32.2010.03.01)


2010.03.29


. v1.12.05


. fixed IPSec schedule Rule input issue(RTP No:32.2010.01.03)


. fixed status issue with fixing DNS(RTP No:32.2010.01.26)


2010.03.10


. v1.12.04


. fixed IPSec VPN connection freezes when IKE lifttime expires


. modified wireless client connection exceeding 32


2010.01.28


. v1.12.02


. changed and schedule Rule Function and Web page


2009.10.06


. v1.12.01


. modified NTP Time server of Europe from “129.132.2.21” to


“149.156.4.11”


2009.09.22


. v1.12.00


. added a check box with “Enable SIP ALG” in Advanced Security tab of


GUI to enable/disable SIP ALG


V1.12.06 RELEASE NOTE


. added a check box with “NAT Enabled” in Internet PVC Setting of GUI


to enable/disable NAT with eath PVC


2009.08.26


. v1.11.02


. fixed DDNS issue with updating DDNS server(RTP No:32.2009.08.08)


. fixed Alert email issue with including no exist web URL(RTP


No:32.2009.08.06)

[hyperlisk]

Where can we get this firmware? I really need it  for VPN issues

[Publipress]

As stated, that fw is not publicly available on 3COM website !!!!

If you are in the 30 days from purchase time frame, you can call support and they'll send it

to you...

Or, you can send a pm to me with your email address...

Regards

[hyperlisk]

PM sent. Thanks!

[diefrota]

@Publipress

Hi, I really want this new firmware too... I have problems with DDNS and internet connection problems too...

p.m. sent.