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03-23-2012 07:31 AM
03-23-2012 07:31 AM
MSM 760 reboot issue
Hi,
Our MSM760 controller is starting to reboot itself. First a lot of radius messages are filling op the logs, and then the following:
Mar 22 11:37:11 warning kernel Process radiusd has exceeded its data memory limit of 8000K bytes, while incr 8044K bytes
Mar 22 11:37:11 warning monitord Unexpected termination for process 'radiusd -d /tmp/raddb -f -l syslog' [pid 18400, up for 18 sec(s)]
Mar 22 11:37:11 info monitord Normal RESTART initiated (reason=excessive restarts, 20 restarts in 5 minutes after 30 minutes of uptime)
Mar 22 11:37:14 info monitord MSM760 is restarting
Mar 22 11:37:14 info iprulesmgr Trigger publicAccessStatusChangedTrap (status='Down',changed-cause='Service Shutdown').
Mar 22 11:37:14 info iprulesmgr Access Controller is shutting down.
We are running version 5.5.3.0-01-10326
What can be the cause of all the radius messages. We are using WPA and Active Directory authentication.
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03-23-2012 09:26 AM
03-23-2012 09:26 AM
Re: MSM 760 reboot issue
We're currently working through several RADIUS related issues with HP at the moment, one of which has been described as this in their bug tracking system:
109750 freeradius exceeds data memory limit under heavy load
We were given a Proof of Fix build to address some of these issues. Have you tried raising a support call?
Paul
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03-25-2012 08:16 AM
03-25-2012 08:16 AM
Re: MSM 760 reboot issue
What bug tracking system?
Source One Technology, Inc.
HP Partner
MSM 5.7.x deployment guide:
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03-26-2012 01:50 AM
03-26-2012 01:50 AM
Re: MSM 760 reboot issue
Their internal one.