how can i reset my p2000 g3 password?

[Ashkan_1]

hi, i have p2000 g3 dual fc-pn :ap846b;

how can i reset my p2000 g3 password?

thx 

[Torsten.]

Ask HP support, they can provide you a solution.

[Raghuarch]

If you have one more P2000 G3 Storage You can connect the one which needs password reset to the same and let it sync and tehn you can reset the Password and move it back to original enclosure.

[Ashkan_1]

hi torsten, thx.

[Ashkan_1]

hi raghuarch,
i will try your help.
another Q : what is mini red or white button near to led cache /dirty cache status ?

thank you

[Torsten.]

If the defaults (manage/!manage or admin/!admin) don't work, ask HP. They don't want to see the procedures on the net ...

[Henriqueprezoto]

Hello.

For you to reset the password from STORAGE P2000 G3. Access the STORAGE whit USB cable using an emulator (putty).

User: restoredefaults
pass: MACADDRESS      ==> first check the MACADDRESS of the controller.

Just wait 3 minutes, then you can access again whit,

user: manage
pass: !manage 

[SahanaR]

Hi @Ashkan_1,

Please follow the below steps,

FIX:Please follow the below steps to reset the password:

Note: The customer must use the provided USB serial cable during this process!!!!
1. Stop I/O
2. Shutdown both controllers (ex. cli â?? â??shutdown bothâ?)
3. Power off the chassis
4. Remove the A controller and write down the serial number located on top (should be a DHSxxx number).
5. Using the last 6 digits of the controller serial number, create the Password serial number. Example: Controller Serial Number: DHSISHU-0944DA42EF Password serial number - 00C0FFDA42EF (00C0ff plus last 6 digits of the controller serial number)
6. Insert the A controller and power the array up.
7. Using the password serial number: Once you have the serial number, simply log into the MC CLI on the USB serial port with the following credentials: login: restoredefaults password: < Password serial number >

IMPORTANT: The serial number you type in MUST BE IN ALL CAPITAL LETTERS. Although it may display in lower case (as it does above in this example), you must convert it into upper case. On reboot the user passwords will now be at the default values. (manage/!manage). You will probably loose communication to the USB connection so just log back in.