MSA 2012i single controller

[PinoGiuseppe]

Hello

my operation system is windows 2008 x64 sp2 DL 380 , i have this error very often:

iScsiPrt error

Event id 9. Target did not respond in time for a SCSI request. The CDB is given in the dump data.

Event id 20 Connection to the target was lost. The initiator will attempt to retry the connection.

Event id 7  The initiator could not send an iSCSI PDU. Error status is given in the dump data.

The firmware revision:

Current Storage Controller Code Version J211R09 
Current Storage Controller Loader Code Version 15.010 
Current Memory Controller FPGA Code Version F300R22 
Current Management Controller Code Version W421R37 
Current Management Controller Loader Code Version 12.013 
Current Expander Controller Code Version 3210 
Current CPLD Version 27 

Please help me

[PinoGiuseppe]

Please help me
thanks

[PinoGiuseppe]

Please help me
thanks

[Alex Geroulaitis]

How are the initiator and the target connected?

[PinoGiuseppe]

hi, thanks for your replay.
Initiator integrate in windows server 2008
Target connect MSA2012i connected direct whit server (DL380)

Thanks

[Alex Geroulaitis]

Is there a direct network cable between the two?  A dedicated LAN segment or are you connecting these two via main LAN?

Bottom line, you could try dedicating a port on a server to iSCSI and run a direct cable to the enclosure; see if the error recurs.  If it doesn't, the problem is in the LAN.

[PinoGiuseppe]

hi, thanks for your replay.
the server and storage iScsi are connected direct, no switch connected.
Thanks

[PinoGiuseppe]

hi, thanks for your replay.
the server and storage iScsi are connected direct, no switch connected.
Thanks

[Alex Geroulaitis]

At least it's not the network.

It's then the cable, the NICs, or the software (configuration) issue.  Here are some resources:

• http://www.eventid.net/display.asp?eventid=9&eventno=7928&source=iScsiPrt&phase=1
• http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/83dd19bc-86ab-4858-a572-92612561cab5/
• http://www.delltechcenter.com/thread/4323622/Equallogic+SAN+cluster+issue#fbid=UWXiG3N6Xx- (yes it's Dell EqualLogic but there is a lot of useful info there).

You may also want to list the relevant equipment here: the server model, the NICs or HBAs used for iSCSI, there firmware, what software was used to configure the SAN outside of Microsoft iSCSI initiator.  I don't think I can help any further - my experience with this type of SAN is very limited.