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Re: msa1000 san problem

 
domenico_6
Occasional Contributor

‎10-28-2004 10:23 PM

‎10-28-2004 10:23 PM

msa1000 san problem

i have customer with an msa connected to a san
the firmware on the cosntroller of the msa1000 is 4.24.
the cust is installin gon the server a fibre channel card qlogic with this driver QLA2x00-6.0.4.9 and when reboot the server is getting kernell panic
without the fobre card the server work fine
this issue is related on the driver they install?
any help?
thanks

Domenico Carbone - Enterprise Technical Support Representative
UK and Ireland Enterprise
HP EMEA Technical Customer Support Centre (TCSC)
Tel: +353 (01) 214 1000
e-mail : domenico.carbone@hp.com




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domenico_6
Occasional Contributor

‎10-28-2004 10:25 PM

‎10-28-2004 10:25 PM

Re: msa1000 san problem

sorry the operating system on the server that is dl380 is red hat 2.1
thanks

domenico
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Uwe Zessin
Honored Contributor

‎10-28-2004 10:34 PM

‎10-28-2004 10:34 PM

Re: msa1000 san problem

Is he trying a failover? I've had a report from somebody with RH3 who used an old 6.x driver which resulted in a kernel panic. The problem was fixed after upgrading to the 7.00.03 driver and choosing the correct mode ('set_parm' script).

The 6.x drivers are no longer on the web site - your customer might try to upgrade the driver and the MSA1000 firmware.
.
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domenico_6
Occasional Contributor

‎10-28-2004 10:38 PM

‎10-28-2004 10:38 PM

Re: msa1000 san problem

infact i diden't found the driver of the customer have
but i found the ddriver version 7.
ok i'll ask the cust to upgrade the driver
thanks

domenico
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