MSA2040 Serial Number

[gmosetto]

I have several MSA 2040 SANs, and I need to check if they are still under support so I can request it if necessary. The issue is that, based on what I've found, I should be able to obtain the serial number using these commands through an SSH connection. However, when I enter the numbers I retrieve into the HPE Support Platform, it says they are not valid serial numbers.

I am using these three commands:

• show system
• show configuration
• show enclosures

The web GUI also doesn't display any serial number information.

Could anyone please let me know how to obtain the serial number remotely?

Thanks!

[Sunitha_Mod]

Hello @gmosetto,

Thank you for posting. 

We have passed the details to the respective team, and someone from the team will review it and reach out you.