MSA2062 CLI access with the USB cable

[werner.zeller]

Hi, after installation und setting the IP's for the controller A & B everthing was working fine. Now after weeks later (productive)  I wanted to have a look on the MSA configuration with the webconsole. I can not access them and no ping to both controllers. Customer told me tha both Ethernet ports have a link. The MSA 2061 came with a USB cable. How can I use it? To connect the USB to MSA und to the Laptop. Putty did not see them. How can I access them? Do I need a serial - USB converter?

Thanks! a lot

[giladzzz]

Hi

this is the driver for windows for the serial USB

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_ae894f585aee4217829954b940#tab-history 

Also Putty does not work ( there is an HPE KB) so I use Tera Term ( you can use somthing else)

if your firmware is old there is a problem like the one you described.

that is everything working but managment not accesible.

you will have to restart the controllers one by one and after that upgrade to latest version

I would suggest opening a call with HPE

Regards

Give a KUDO if this helps

[Torsten.]

The serial - USB converter is built into the controllers, your windows PC should detect a new COM port and windows should already have the driver. Then use putty or similar to connect to that COM port using 115200 speed.

[werner.zeller]

Hi Torsten

Thanks a lot! You helped me a lot!
Thank you very much!


Freundliche Grüsse

Werner Zeller
System Engineer
Cloud Solutions

Helpdesk +41 41 747 50 51 - werner.zeller@redIT.ch
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