MSA2324i. Unable to login

[Andrew44]

Hello! I have MSA2324i. for VM's of HYPER-V. I can't login to The Storage Management Utility. SMU says: Unable to Authenticate Login, Try again. Situation is difficult from any reasons:

- i am a new system administrator, fired admin says what all passwords are actual, can''t verify, May be actual, may be he mistake

- i read in manual, manual says about message "Unable to Authenticate Login, Try again" - use IE 6 or 7. I tryed, but no results.

- MSA2324i sends messages via email several times a day:

EVENT:
Date/time has been changed to 2025-05-06 05:46:14.
EVENT ID:#B16741635
EVENT CODE:33
EVENT SEVERITY:Informational
EVENT TIME:2025-05-06 05:46:10
System Name: Monty System Location: HG System Contact: helpdesk@td-uap.com IP Address: 10.111.21.102. 

May be reason in wrond date? why does the date get lost periodically? 

there is only one way left -restart Managnent Console via CLI. 

Right or not?

Thanks for answer, have i nice day!

[Cali]

Hi,

try to log in by CLI, it uses the same Username and Password as the GUI.

Did you use HTTP or HTTPS? HTTPS uses a certificate, and the wrong time can cause a problem.

Why does the date get lost periodically? 

The System is now far over 12 Years old, it's a miracle that it still works.

Use set controller-date ntp enabled ntpaddress IP-address, maybe this helps.

And use set protocols http enabled, to enable http GUI.

Cali

[Andrew44]

> try to log in by CLI, it uses the same Username and Password as the GUI.

ok, when i'll arrive to Data Centre, try by CLI

>Did you use HTTP or HTTPS? HTTPS uses a certificate, and the wrong time can cause a problem.

if i try http, IE redirected to https URL

>Why does the date get lost periodically? 

i don't know, problems with hardware? may be login problem follow from time/data lost

>The System is now far over 12 Years old, it's a miracle that it still works.

let's squeeze everything out of architecture ))