P2000 MSA - The enclosure is degraded

[Ashwin-Scindhe]

After power failure in data center, the P2000 MSA was rebooted SMU shows error: The enclosure is degraded; see health and health reason for individual components. Do not see any hardware failures on physical inspection.

This is a Single controller and firmware is older version:

Storage Controller A up

Storage Controller B not installed

[slavtechbuer]

Morning, 

Can you connect to CLI through some hyperterminal (Putty) and check show system?

You should be able to find reason which component degreaded your P2000.

Kind Regards

Slav

[SUBHAJIT KHANBARMAN_1]

I would say take downtime and do a proper power cycle of the MSA.

Also check if single controller mode is enabled in MSA or not. You can check with "show cache-parameters" command where from output you look for "Operation Mode".

You can also login to CLI and check "show system" for any current issue. Alternatively capture MSA logs and log a support case with HPE to verify your system health.

Hope this helps!
Regards
Subhajit

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[Marcelo2018]

Hy, my friend

If you issue the command show enclosure-status, you will have a great chance of finding the fault with greater detail, and there will also be a warning led on some component of the Storage