Virtual Pool Offline - MSA 1050

[NicolasValeije]

I have an issue with a virtual pool. Is marking offline due to iunreadble metadata (BLPT error)

is it possible to rebuilt or clear this error?

[support_s]

System recommended content:

1. HPE MSA 1050 User Guide

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[NicolasValeije]

Hello that guida has no information regarding the issue that i mention

[SahanaR]

Hello Nicholas,

BLPT error on pool can be usually recverable.

we need to look into the logs and check if recovery code can help bring pool online so you can take latest backups and rebuild it.

If you already have a backup we help you in deleting and recreating.

I request you to please raise a ticket with us so we can analyse and help you better.

Thanks

[NicolasValeije]

What could be donde in order to recover the pool?

Part of the issue is that the MSA its manage by a client that hasn't been doing backups for a while.

I've already try to update the firmware of the MSA without luck.

[SahanaR]

We need to look into the logs to see how the issue occured,mostly we try to create a recovery code and apply it on the pool to see if it can be brought online.

Backups is a savior in these situations.

Firmware update will not fix this issue in MSA 1050.