Change the learner id after passing ACSA exam in Pearson vue

[dhkoo]

I passed the Aruba ACSA exam with the hpe account on July 27th at Pearson vue and received a score report.

However, in the process of issuing the certificate, I realized that I entered the learner id incorrectly when I signed up for Pearson vue.

How can I issue certificates and badges in this case?(learner id is currently applying for issuance and waiting for mail.)

[DelphineFeyeux]

Hello, The best is for you to reach out to the Pearson VUE support team https://home.pearsonvue.com/hpe/contact 

Best, Delphine

[anggasb]

Hi, is your question already solve right now? I have same issue like you, and waiting confirmation from pearson vue side.

[DelphineFeyeux]

Hello, if you don't have any answer from Pearson VUE you can send an email to candidate.inquiries@hpe.com. We will take care of your issue.

Best regards, Delphine Feyeux