0B01-0A missing microcode netsever e800

[Craig_66]

I attempted to upgrade the existing cpu (733mhz) in my Netsever e800 733mhz to 2 Pent3 1ghz Intel processors. Everything looked fine except for this error: "0B01-0A Missing microcode update data block for microprocessor" HP parts are just a bit to costly for me. How do I get rid of having to press F1 to continue? Will a bios upgrade do the trick (I am currently at Phoenix Bios 4.06.15PQ)? Thanks

[Jeroen_Kleen]

Hello Craig,

I checked the latest ROM upgrade on the hp web site and the release notes. we are currently at .18 but it doesn't say if that will fix your 1GHz cpu. It would say: try it and do for sure the clear cmos afterwards using the switch on the motherboard!

see: http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix45939en_US.html

However we did see the following document on the hp website talking about missing microcode:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpn14421&locale=en_US&taskId=130&prodSeriesId=45939&prodTypeId=15351
This gives our official statement regarding the issue you are having!

I checked it quickly and we are having 933MHz support only for of course official hp version of the CPU's.

I'll hope this clears up the issue a little bit.


Best regards, Jeroen

[e4services]

The OEM answer is,
No there is not a process or upgrade that will stop the Microcode check. The intended effect is exactly what you are feeling. You will be force to hit F1 from now on. or try to drop back to 933

[Craig_66]

Thanks very much for the help!

I was just going to put in a 2nd 733mhz but when I called HP they told me I could go as high as a 1ghz cpu.

I would buy HP but when there is a difference in price of about $600-700 I feel a bit scalped !!!! That is a fast way to loose my business.

The business forum has a similar thread "CPU Upgrade for LPR" going.

Is "no way" the final answer?

I think I will try putting the cpu's back in and doing the bios upgrade with the clear cmos afterward and see if it will help.

Thanks again.

[Craig_66]

I did an upgrade over the weekend to 2 1ghz Intel cpus (non HP parts). I tried just installing one new cpu, but I still got the "0B01-0A Missing microcode update data block for microprocessor" error. So I tried just clearing the cmos only (thinking it may be less destructive). This did not clear the error. So I went ahead and put in the 2nd cpu and cleared the cmos again. Still no success. Next, I went ahead and did the bios upgrade from Phoenix Bios 4.06.15 PQ to 4.06.18 PQ. The error did go away. At this point I should have done the manditory clearing of the cmos after a bios upgrade, but I did not - deciding to leave well enough alone. I will continue to monitor it and do more reboot testing, but so far so good.

Thanks all for the help.

[absynet]

finally it's run or not i don't understand english very well and i have the same problem