LH6000R SCSI Drive Problem NON-Media errors

[Keith J. Bush]

I am running Windows, 2000 SP4 with Exchange 2003 on my LH6000R Netserver. I install four NEW Seagate ST336704LCV Revision 4301 drives, adding 2 Mirors to this server. The second mirror has no problems!

On the last drive in the last Mirror I keep getting Non-Media errors after Exchange defrags the stores. This started After I moved some email accounts to this mirror.

NetRaid Assistant error:
Time Stamp Date = On Sep,26 2004 At 1:51:57
The CDB = ff ff ff ff ff ff ff ff ff ff
Sense Data = 70 00 0b 00 00 00 00 0a 00 00 00 00 4e 00 01 00 00 00

Event log errors:
Adapter 0 Channel 0 Target 9: Media Error Count=0, Other Error Count=2

Adapter 0 Channel 0 Target 9: Extended ErrorEvent: [Time:MM-DD-YY:hh:mm:ss: 09/26/2004: 01:38:31] [12-bytes CDB: ff ff ff ff ff ff ff ff ff ff 00 00] SenseData: errCode=0x70, valBit=0 segMent=0x00 SenseKey=0b ILI=0 EOM=0, FMRK=0 Address=0x00000000 ASL=0xA,cmdSpec=0x0000, ASC=0x4E,ASCQ=0x00 FRUC Code + Sense Key Specific=0x00000001

[Greg Carlson]

Keith,

Grab the hdd fw flash tool as most likely you just have a hdd fw issue:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=19319&taskId=135&prodTypeId=329290&prodSeriesId=65146&submit.y=0&submit.x=0〈=en&cc=us&swEnvOID=54

Grab the utility at the bottom and flash your hdds. Also make sure your netraid fw is current.

Ciao,
Greg

[e4services]

Don't be flashing thoughs HDs.

If you can run SeaTools checks on the last drives that are having troubles. Sounds lihe one of the drives is having communication problems