LxPro Question

[Maria Evans]

Hello All:

I ran testing on the drives recently under NetRaid Assistant. Under the Physical drive properties screen, it listed Non-media error as 1. The Media error was 0 and the predictive failure was 0 also. What does this 1 mean? Thanks.

[Greg Carlson · Accepted solution]

Maria,

Media errors are actual bad blocks on the hdd. Other errors are communication errors and most often caused by firmware incompatibilities. 1 other error is certainly nothing to be alarmed about. With your age of server you most likely have a classic netraid which had quite a few firmware revisions so make sure you are at A.04.03 You can get the fw from http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=D4943A&prodName=hp+netraid&locale=en_US&taskId=8413&prodSeriesId=62471&prodTypeId=51210&prodSeriesName=hp+netRAID+controller&taskName=download+drivers+%26+software

You can also boot into NetRaid Assistant off the navigator or install NetRaid Assistant in NT/2000 and reset the error counter for the one hdd that has the other error and monitor the drive to make sure that no new errors return.

[Maria Evans]

Greg,

Thank you for your help. Very much appreciated!! Thanks, Maria