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10-06-2003 07:57 AM
10-06-2003 07:57 AM
Going into the netraid utility it shows 4 drives failed of the 6 total (ide -0,1,2,3). Version b.02.02 sep 01 1999 of netraid express. firmware version D.03.02 bios ver B.02.01. sep 2 1999. Phoenix bios 4.06.36 PL. The 6 dries were setup in a raid-5 configuration... help!
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10-06-2003 10:38 AM
10-06-2003 10:38 AM
Re: netserver LH3 netraid failed drives cannot boot
netserver management controller firmware b.05.08
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10-07-2003 01:13 AM
10-07-2003 01:13 AM
Re: netserver LH3 netraid failed drives cannot boot
You can try to enter the NetRAID BIOS tool (via CTRL-M), select the failed drives and activate them.
BUT: this may result in inconsistent data. If the drives didn't fail at the same time then the data WILL be inconsistent. If activating the drives works then you can run a consistency check but this doesn't guarantee data integrity, it just recalculates the RAID checksums.
So you may have to reinstall+restore backup anyway.
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10-07-2003 04:41 AM
10-07-2003 04:41 AM
Re: netserver LH3 netraid failed drives cannot boot
I would like to know if we should upgrade any of our firmware/bios etc. based on the info above. This problem caused some pretty severe downtime, and I would like to address this by upgrading what needs to be upgraded so that we can avoid data loss and minimilize further problems like this.
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10-07-2003 07:32 AM
10-07-2003 07:32 AM
Re: netserver LH3 netraid failed drives cannot boot
http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix50448en_US.html
There's also the possibility that some hard drives may require a firmware update. HP has a drive firmware update tool. First create the update tool disk, put the NetRAID catalog file on it, put 'required' firmware files on it and boot from the disk. It can scan the SCSI busses and display which drives require updates and for which drives optional firmware updates are available. If you try to update a drive and don't have the firmware file then it will display the file name so you what to download and try again.
HDD firware updates are on this page:
http://h20004.www2.hp.com/soar_rnotes/bsdmatrix/matrix65146en_US.html
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10-09-2003 05:22 AM
10-09-2003 05:22 AM
Re: netserver LH3 netraid failed drives cannot boot
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10-09-2003 08:13 AM
10-09-2003 08:13 AM
SolutionI'd upgrade firmware if
- I'm reinstalling anyway
- I'm trying to solve a serious problem
- I'm told that a update is required to avoid a serious problem
- HP tells me they can't help unless I do update the firmware