NetWare 4.11 and HPASR.NLM...

[Andy Bender]

Howdy, y'all; I'm still trying to repair an abend when formatting DDS-2 tapes with Backup Exec. NetWare detects that HPASR.NLM is a CPU-hogging process, and abends. I can't find much information about HPASR.NLM, so I'll try here. The version LOADed in our E45 (NW 4.11, SP8A)server is 1.07; the file date is 2-July-1997, and it's 7,401 bytes long. Is this the current version, and, if not, would you E-mail the latest to me? TIA.

[Marco Hogeveen]

Andy,

The HPASR.NLM or ASRAGT.NLM is a netserver agent that provides Automatic Server Restart in case of a system 'hang'.
But on the E45 it has no functionality, it's only supported on I2C and IPMI servers and on the E60.
So if that module is causing problems, you might as well disable it, because it doesn't add any functionality to your server anyway.

Marco.

[Andy Bender]

Thanks for the tip, Marco! I unloaded HPASR.NLM and ran the tape format again. NW didn't crash, though the tape format failed because of excessive R/W errors. I now suspect that the drive is defective, because the tapes that I tested were right-out-of-the-shrink-wrap new. The server environment is rather dusty, and regular cleaning wasn't done until recently. I ran the Diagnostic Assistant on the drive, and no errors were reported, but I'm not surprised; the drive interface is probably OK, even if the heads and transport are defective.

Couple of questions: If HPASR.NLM was not doing anything, how does NW restart the E45 after abending? How did HPASR get there in the first place? Would it have been installed when NW was first installed from the NetServer Navigator CD? Why is it non-functional on an E45?

Thanks again for your help.

[Marino Meloni_1]

hi
the hpasr.nlm is effectively an agent which check for a system hang, this agent can be used on the E serie server (E45, E50, E60, E800).
here is the link where to download last version of agents:
http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hptoptools20385&l=en&c=NetServerAgents

here you can found how to install and configure it under Novell



O->SETTING UP ASR FOR NETWARE
This section describes the program files you need to install ASR
for NetWare and provides instructions for installing ASR for
NetWare.
Program Files
The file HPASR.NLM provides ASR capabilities for a server
running NetWare. Loading this NLM on a server enables ASR;
unloading it disables ASR (without causing the system to restart
itself).
The default time after which the server will restart after a
crash or hang is 10 minutes. This parameter can be dynamically
modified with the following command line parameter:

/t: where is in seconds

Minimum = 300 seconds (5 minutes)

Maximum = 1800 seconds (30 minutes)

Default = 600 seconds (10 minutes)

To change the timeout after loading the NLM, first unload it,
then reload it with a new parameter.

Installation
This installation procedure assumes that a Novell NetWare server
and client have already been set up correctly.
Perform the following steps to install ASR for NetWare:
1. Insert the disk labeled HP Remote Assistant Server Disk into
a floppy drive on the client (for example, drive A:).
2. Map a drive letter from the client to the server's
SYS:\SYSTEM directory.
3. Copy the HPRADRV.NLM and HPASR.NLM program files from
A:\ASR\NETWARE to the SYS:\SYSTEM directory.
To enable ASR automatically each time your server is started:
Insert the command LOAD HPASR into the server's AUTOEXEC.NCF
file, then restart the server to activate ASR.
To enable ASR manually:
Type the command LOAD HPASR at the server's console prompt and
press [ENTER].

--Probably somes problem on the tape can cause some time out which can made the asr agent to operate.
bye
marino

[Andy Bender]

OK, thanx for the info, Meloni. I've finally determined that the C1599A DDS-2 drive is faulty. When all else fails, it's gotta be the hardware. I'll install a new drive, and update HPASR.NLM.