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MandarGhogale

End to end proactive observability with HPE Aruba Networking UXI

UXI-device-network-app.pngEnd user digital experience depends on the quality of your local network and wide area network (i.e., Internet). This means you not only need to deploy and maintain the best network infrastructure, but also need to monitor the network performance to ensure that end users can efficiently access applications on the network. Well, we have spoken in great lengths about how UXI helps you solve the later part of this challenge with its proactive testing, issue triage, and Incident Detection, and how it alerts you regarding any issue before end users are impacted. Today we introduced a new featureโ€”Path Analysis, that can help you reimagine your troubleshooting journey.

Path Analysis is UXIโ€™s new proactive network and service observability feature. This addition makes UXI an extremely comprehensive network and service assurance solution. With Path Analysis, the IT team will get the blueprint of an application journey on the global network or internetโ€”originating from the edge and traversing through vast geographic distance to reach an application. With this, your IT team can pinpoint where the problem is and identify what the problem is about. So, if your end users complain that the  โ€œapplication is slow,โ€ โ€œthey canโ€™t share the screen,โ€ or โ€œaudio is very poor,โ€ the IT team would not only see the high latency on the UXI dashboard, but also they will know why latency is highโ€”maybe the path is routing though a server located at a far distance from the end user.

Figure 1: UXI Path Analysis showcasing different routes from edge to webFigure 1: UXI Path Analysis showcasing different routes from edge to webAnd the best part is that UXI proactively does this for all configured applications  so you donโ€™t have to work 24x7! Meaning, the IT team would know in advance about a possible user complaint that highlights accessibility issues with a web application due to an outage in a particular geographyโ€” or an ISP regional outage blocking website traffic only for those regional sites (see Figure 1).

Figure 2: UXI Path Analysis highlighting the end-to-end path from edge to SaaS ApplicationFigure 2: UXI Path Analysis highlighting the end-to-end path from edge to SaaS ApplicationUnlike traditional observability solution, UXI Path Analysis goes beyond providing the traditional L3 traceroute path, helping IT teams understand all possible paths the outbound traffic is taking, with an option to go back in time and visualize the traffic path at earlier timestamps for historical data (see Figure 2).

UXI Path Analysis opens up the next generation of application performance observability with these differentiated features:

  • Comprehensive visualization of  all possible paths: ICMP and TCP-based paths to same destination
  • Access blast radius and reduce MTTR/MTTI: Clear segmentation on path, e.g., device, local network, ISP, Internet, application
  • Single point of analysis for all configured application routes: Compare all the applications paths on single pane of glass view
  • Visibility into role-based network paths: Compare wired vs wireless network paths (path originating within corporate network vs path originating from non-corporate networks)
  • Quicker troubleshooting with summarized eagle-eye view of path metrics
  • No additional token or extra license required
  • No need to install extra agent on cloud

UXI measure application responses 24x7x365 regardless of any user-traffic. This is a big difference for service assurance. UXI is your key partner to ensure application assurance, digital experience resilience and reduce MTTI and MTTR in daily workflows.

UXI Path Analysis is designed to solve some of the challenging IT needs:

  1. Identify high latency paths to any webserver or application
  2. Visibility into Internet nodes and verify routing failover for multiple WAN ISP links
  3. Understand paths during Issue evolution โ€“ before, during and after incident
  4. Verify network path resiliency for SD-WAN infrastructure
  5. Visibility into SASE with Secure Web Gateway

Learn more about User Experience Insight (UXI).

Watch how UXI path analysis works:

 

About the Author

MandarGhogale

Mandar is passionate about products that simplifies the way IT teams work.