Sections of internet blocked

[Matthew del Solar]

Sorry if this is the wrong place. Started having problems last week that I could not access certain sites (AOL.com (for my mail), Adultswim.com are two of them). (When I say no access, I mean NO access. I cannot even see my own avatar on a forum (avatar hosted on my AOL webspace)) My IP is RoadRunner (no joy there) and have a cable modem (no router). Turning off my Sygate Firewall does not help (Windows firewall has been turned off for a long time). Running XP SP2, system is a Pavilion 513x. Norton AV and Spybot have found nothing (both are up to date). I attempt to ping sites I cannot access and get a "timed out" message. I did traceroutes and found that I could get partway there. I get to the third hop and hit a wall (3rd hop is " (son0-0-2.ncntoh1-rtr0.neo.rr.com) " where it just times out. I even tried a proxy server and had not luck. I have been beating my head against this for 3 days now and cannot figure out what is wrong. Even a clue about what is going on would be helpful. Thank you.

[Shawn]

Have you tried cycling you modem, turning it off for a minute or so. Most should be done once a week though many people don't.

[Matthew del Solar]

It has been powered off several times. No effect.

[Shawn]

If you google the site (son0-0-2.ncntoh1-rtr0.neo.rr.com) you will see mostly problems. Contact your provider seems to be something to do.

[Hugo Tigre · Accepted solution]

Hi Matthew,

You should try that with another machine to see if the problem is with the modem or internet connection, or if it's with the computer.

regards,
hugo tigre

[Matthew del Solar]

Unfortunatly that's about the only thing left to try that anyone has come up with. I do have an old system, but it doen't have an networking card. :( Will have to see if I can move the card from the current system to the old one (a Compaq 5441). Leave it to me to run into a problem that no one has seen before. I guess it's an excuse to learn things.

[Shawn]

Have you changed your security settings, or tried a different browser?
One of the responses I saw through google was to uninstall sp2 then reinstall, but if just started...
Also I saw something about spam filters.
We are trying to help, please assign points as you see fit.

[Hugo Tigre]

it would be easier if you had a friend with a laptop, this way he could come to your home and test the connection.

it's important to pin point the problem at this point.

regards,
hugo tigre

[Matthew del Solar]

No friend with a lap top. :( Have not altered secutrity levels in a long time but dropping them down to lowest and seeing if I can connect is an idea. I Have tried FoxFire and not joy there. I updated to SP2 some months ago, it we be odd that it would suddanly cause trouble now.

[Hugo Tigre]

how about a friend with an internet connection??

you can take your computer to his house and test it there, I know it's a bother but at least you get some idea of where the problem lies.

regards,
Hugo Tigre

[Matthew del Solar]

Don't have a friend with a connection either. (at last localy. Working 3rd shift KILLS your social life >:( ) But things got very stange. I can now access the area's I was blocked from. I had rerun the network setup wizard and rebooted. No connction to AOL. But a few minutes later, I noticed the HP/AOL homepage gave me a "cannot display page", as opposed to the old message "cannot connect". So I looked again and bang, AOL and other sites are now back. I think whatever was going wrong with the net/RR got fixed (I was starting to show some latancy problems the past 2 days, but they are gone as well). Got a weeks plus e-mail to catch up on. Thank you everyone who tried to help.

[Matthew del Solar]

Not quite correct about RR fixing things. I forgot that I had set up for a proxy server. Going through that is how I am able to connect. But at least I KNOW for a fact now, it's not my system and I can access things I need now.