11.11 to 11.23 upgrade

[Joe Sullivan]

I'm recieving the following error on my "non-production" server when performing a 11.11 to 11.23 Enterprise upgrade.

**********************************************
ERROR: Cannot remove IntegratedLogin product. This may result in Update

failure.

Executing Update-prep script KRBSUP.100

ERROR: Errors occurred when removing obsolete KRB-Support. This may cause

errors during update or swverify. Please check the swmodify logs to

resolve any problems, manually execute swremove as necessary.

ERROR: Update-prep script KRBSUP.100 failed.

**********************************************

I've looked in the sw*.logs and don't see any type of fix or resolution.

Thanks for your time................

[Tim Nelson]

I am sure you do not want to hear this.

One more reason why upgrades are not recommended but cold installs are safest. I hear that if you try it 5 or 10 times it might just work :) ( this was an attempt at humor ).

Eventually you may need to restore the ignite image you took before you started. updates are notorious for leaving you in an "unsure, I don't like this, did it work ?, dang ! state.

[Dennis Handly]

This is a duplicate of the following thread. Please reply in this link:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1196725