B2600 workstation reboot

[guoleijie]

A B2600 workstation continues reboot,and i view the sc_system.log, the sc_system.log said "DTSESSION: pamauthenticate status=9"
how to solve this problem


guo thanks

[V. Nyga · Accepted solution]

Hi,

see 'man pam' and 'man pam_authenticate'
It's from a wrong password of a user.

See also:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=942027

Do you have a support?
Then you can view tese documents:
http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=de&docId=KBRC00000474

http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=de&docId=KBRC00002457

If it's during boot, then it's strange ...

Is it a new installation?
Which os?

Volkmar

[guoleijie]

1.it is not new installation and runing several years
2.its softversion is
B.11.08

[V. Nyga]

Hi again,

give us 'uname -a' please.

Do you have NFS configured?
Where is 'sc_system.log' from?

What's about rc.log, syslog, Xerror?
(That's the logs I know)

Was anything change recently?
At which point is the error?
Any login to another ws?

V.

[guoleijie]

hi again too

thanks for care it ,i will collect the 'uname -a' ,rc.log, syslog, Xerror and changes tomorrow

and i cannont open
http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=942027


http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=de&docId=KBRC00000474

http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=de&docId=KBRC00002457


thank u very much

[Jitesh purohit_1]

Hi,

Please can you check the following

1) if your server is booting continues, Did you checked your reboot option is set to true or false .

2) Does the crashdump is configured to generate the memory dump either if

a) if its a Hardware issue ( HPMC , LPMC ), Then it will be stored under /var/adm/tombstones/tsxx file

b) If its a software / OS issue,

/var/adm/crash/crashxx

If you find any crashdump, Then consult HP for further Analysis

Thanks
Jitesh

[guoleijie]

Hi all:
1>
# uname -a
HP-UX mvt B.11.00 A 9000/785 2003264786 two-user license
2>etc_rc.log Xerrors syslog.log and so on please view attaches
3>/var/adm/crash/crashxx is nothing

[V. Nyga]

Hi again,

ok, the docs only say that 'pamauthenticate status=9' means /* Authentication failure */ and how to turn messages off.

Your syslog starts at July 3rd, 2007, so your ws is running almost 2 years, right?

You have the message '"DTSESSION: pamauthenticate status=9" ' since 2007 so it's not your problem.

So we don't talk about reboots, but maybe continuely restarting the CDE?

But your Xerrors are also from 2007, nothing new ... no restart messages.

Can you descripe your problem once again?

V.

[guoleijie]

i could not collect the lastest information about B2600


if it is caused by CDE,what can i do at next

[guoleijie]

And what are differences between system reboot and CDE reboot

[V. Nyga]

Hi again,

you got the latest informations:
Jun 24 11:23:52 hbtvsvr ftpd[27783]: FTP LOGIN FROM

So the ws is currently running ...

system reboot - that means the ws is shutting down (stopping) and booting from disk again.
The os would move the old syslog to OLDsyslog and starts a new log.
CDE restart - ok correctly I've to say Xserver restart - that means that no login window appears at the monitor, no user can login at the CDE window.
Most times I've seen it, a cross appears at the monitor, then the ws beeps, then the last boot informations appear again, then the cross again, and so on.

Are you trying to login at the ws directly or with Xwindows, or exceed, or telnet or rlogin ...

V.

[guoleijie]

hi
1)According your said ,B2600 is system reboot
2)and i ftp the B2600 ,and get the syslog from it
3)B2600 is installed the application software, which is a lucent network management software,According your said,you do not find problem about unix os,it maybe the software bug cause reboot
4)the application software had worked several years

[V. Nyga]

Sorry, but how do you recognize that 'B2600 is system reboot'?
From your syslog your ws is running since almost 2 years and it's still running without reboot.
If you have a failing network management software you maybe have a network problem.
Or do we talk about another ws?
Please describe what you watch.

V.