basicdsd

[Youhua Chen]

I have a HP UX 10.20 box. The distributed printing server daemon basicdsd starts at the system boot time. But the basicdsd daemon process was taking 99% of the CPU resources. I wonder if anyone can give me some hint for what was going on and how can I avoid this while keeping the basicdsd running.

I am new in HP-UX admin. Any help will be appreciated.

Thanks.


Youhua.

[James R. Ferguson]

Hi:

Obviously this isn't expected or right. Are there any entries in /var/adm/syslog/syslog.log that relate to this service? If you haven't already, stop and restart the daemon process(es). Does it then behave OK?

...JRF...

[Youhua Chen]

Hi,

Thanks for the info. I did not find anything in the system log regarding "basicdsd". I had also restarted the system, but it is still the same. Right now, I had to take it off the booting process. I hope this problem will be solved because later on our users are very likely to need printing service.

Thanks,


Youhua.

[James R. Ferguson]

Hi:

I'm not very familar with DPS but here is a link to the manual for it:

http://docs.hp.com/hpux/onlinedocs/B2355-90114/B2355-90114.html

ALSO: The log files for this product are in the /var/opt/pd directory.

You might see if you can find any informtion there.

...JRF...

[James R. Ferguson]

Hi (again):

There is a recent patch for HPDPS in 10.20 --
PHCO_21853. If you haven't appplied this, you probably ought to give it a try.

...JRF...

[Richard Ross]

I seem to have the same symptoms. basicdsd taking 99% of the CPU, except this is on an 11.0 system. I stopped the service and restarted with the same symptoms. I only noticed this after this weekends reboot ... Have not seen this prior to this weekend. No changes have been made to the system as far as I know.

Thanks

[Frederic Soriano]

I am using HPDPS in extended environment, and I had the same problems on all my workstations some time ago. The most curious is that it did not seem to happen all the time, so it was difficult to pinpoint the exact source of the problem.

Maybe this can be of any help: I did not notice further problems since installation of PHCO_21204.

[Richard Ross]

Looks like the /var/opt/pd/basicdsd.db file was corrupted. We needed to remove the file then re-start the service.

Thanks