BMC discovery tool and cstm, need output example

[Todd Pardi_1]

Hi All,

We are using BMC's discovery tool to inventory our systems but the tool is expecting an output from newer version of cstm. Could some one with a new HPUX box send me the output of
echo "selclass qualifier cpu;info;wait;infolog" | /usr/sbin/cstm ?

The tool is looking to find the fields that start at "FRU INFORMATION" but when I run the command I don't get that tag. Any help would be greatly appreciated.

Regards,
Todd

[Andrew Merritt_2]

Hi Todd,
I think they are looking for the wrong string, I don't see that running the tool on a couple of systems with recent versions of STM.

Which version of STM do you have, and what hardware?

Andrew

[Todd Pardi_1]

Hi Andrew,

It does look like the version of support tools is the issue. I have a newer rp3440 with Sup-Tool-Mgr B.11.11.15.13 Support Tools Manager for HPUX systems and that seems to work. The other boxes are running Sup-Tool-Mgr B.11.11.12.09 Support Tools Manager for HPUX systems or older. Thanks for the help.

Todd

[Torsten.]

Hi,

even the 11.11.15 version is very old - Dec 2004.
I would recommend to upgrade to a more recent and supported version (B.11.11.19 - June 2007) see

http://docs.hp.com/en/diag/stm/stm_upd.htm

[Patrick Wallek]

I think the difference isn't necessarily the version of the software you are running as much as it is the type of CPUs in your system.

I have the same version of the "Support Tools Manager" (B.11.11.18.05) running on 2 HP-UX 11.11 systems. One system is an rp4440 and the other is an rp5470.

On the rp4440 I get output from cstm that includes FRU Information, but on the rp5470 I do NOT.

The rp4440 has dual-core PA8800 CPUs running at 1GHz.

The rp5470 has PA8700 CPUs running at 650 MHz.

I think the difference is PA8800 vs. PA8700 CPUs. The PA8800 has appears to have more information available to cstm.