BMC event log is full

[fizan]

Team,

yesterday server went down and now we tried to bring up the server but it leads to BMC event log is full

so how to overcome the issue.
plz help me.

Thanks

[Johnson Punniyalingam · Accepted solution]

The message is a basically given by BCH. BCH does interact with BMC to get its log and port status since there is no MP in the system. BMC interface could be accessed directly through serial port as well.

Refer the following document (pages 2-8 & 4-12)
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00093136/c00093136.pdf

I guess there is defined space allocated in BMC board for storing its event log entries. Once it is full, this warning message would be displayed during bootup. You can see this warning in BCH -> Warning command as well.

Before clearing the log, it is recommended to capture all entries and archived. Check all entries for any abnormality etc. The SEL could be emptied using
BCH -> clearlogs command.

[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]

[R.K. #]

Hi Fizan,

This is a normal behavior because events are logged on each POST and the log just fills up after some time. It is necessary to clear the events manually when it is full, because older BMC (Baseboard Management Controller) System Events are not overwritten.

Enter the EFI shell from the System Boot Menu and use the command clearlogs to clear all BMC logs.

Select SL in the MP Main Menu to access the Event Log Viewer Menu
Select C, in the Event Log Viewer to clear all entries.

And as said by Johnson, you can capture entries before deleting them.

Regds,
RK

[fizan]

so can you say me how to get the archive done from MP console with steps plz..

the server hungs after it shows as in the screen shot so wat can i do if i clear the logs it will boot up plz..

[Johnson Punniyalingam]

>>so can you say me how to get the archive done from MP console with steps plz.. <<

while connecting to "MP Console" you can capture the logs from "Putty" ->"Using session" -> "logging" -> printable output-> specify_logfilename_putty.log -> browse-> save to desktop.

Rgds,
Johnson

[Johnson Punniyalingam]

if still cannot, you can check attachment screen-short

You can use reflection-X

[fizan]

john,

after clearing this logs whether the system will come up to normal state without any DB corruption or VG corruption data will be there in the VG's. and why this BMC got filled due to hard ware issues??
what step i should follow to avoid this error in all other servers?

Many Thanks
Johnson.

[Johnson Punniyalingam]

>>>yesterday server went down and now we tried to bring up the server but it leads to BMC event log is full<<<<

can please brief what happen yesterday your server went down.. how do you know??? so that we can advice accordingly,

Things to check start with

# more /var/adm/syslog/OLD.syslog.log
# more /var/opt/resmon/logs/event.log
# more /etc/shutdownlog

>>what step i should follow to avoid this error in all other servers? <<<<

by checking all the above mentioned logs , if better i have will "log HW call" check & take advice from "HP Back line Support Team"

[fizan]

DB corruption or VG corruption data will be there in the VG's. and why this BMC got filled due to hard ware issues??

plz advice we need to restore from 0 to bring up the server.

kindly advice on this.

[R.K. #]

Please post following output. Basically, looking for firmware version.

MP:CM> sysrev

Meanwhile, did you try booting the server after clearing the logs?
What is the model of the server?

[fizan]

No as its looking some HW issue as u advice i logged call with HP. but after the issue is fixed i need to get ready for any data corruption so asking whether data will be there?