can not open CDE (xwindows) after installed HP-UX 11.x

[sam kim_1]

1.pls help me!
2.i have a hp 9000 k-series server.
3.i just installed a HP-UX 11.x O/S from
scratch onto that server.
4.however, i could not open CDE (xwindows)
after I loggin with an error.
5.The error msg is 'Action Required - The desktop messaging system could not be started. To correct this problem: 1)Choose OK to return t the login screen. 2)Select failsafe session from the login screen's option menu and login. 3)Chect to see that the desktop is properly installed, the hostname is (/etc/hosts) and that the network is properly configured. For additional information, see the CDE user's guide. OK'
6.i have reinstalled O/S from a CD 3-times, and i think all network and other configurations are correct. but,, i still have a that error problem (so, if i press OK then it restart over again to login and appear same error msg).
7.is it a harddrive problem??
8.please, help me and i am a unix begginer!

[Andy Monks · Accepted solution]

I does sound like a network problem. Can you post the following :-

output of the hostname command
cat of /etc/hosts
cat of /etc/resolv.conf

can you ping your hostname by it's name and it's ip address.

does doing a nslookup on your hostname and your ipaddress return the same info.

Can you ping 127.0.0.1 and loopback?

[CHRIS_ANORUO]

Sam,

Check the file /var/dt/Xerrors.
have you updated your /etc/hosts and /etc/rc.config.d/netconf with the ip address and alias of the server?

[Kofi ARTHIABAH]

Hi Sam:

I suspect that you may have chosen a hostname that is longer than 8 characters... if that is the case, you would have to fix it as follows:

1. On the CDE login screen, click on the Options Button, follow-on to Session, and then select failsafe (its the last on the list)

2. then login as root.; edit the /etc/hosts file to make sure that the hostname is less than 8-chars.

3. edit the /etc/rc.config.d/netconf to modify entry for the hostname to be less than 8-chars.

You will get some clues from the logfiles /etc/rc.log and /var/adm/syslog/syslog.log

[sam kim_1]

Andy,

1.you are 100% right!
2.that was dns server ip_address problem.
3.it is working now after i changed the dns
ip_address.

thanks a lot, man!!

sam.

[Alex Glennie]

Initially it does sound as if this could be a network / hostname resolution problem : if the above suggestions fail : let's try to separate whether this is an X or CDE issue by :

/sbin/init 2 , then run : /usr/bin/X11/X :0 (if the Xserver starts you should see a grey mesh on the screen and the mouse pointer) to kill it use

If this works we know CDE is at fault : things to check : nslookup of hostname & contents of /etc/hosts and /etc/rc.config.d/netconf : make sure entries are the same !

check using the CDE diagnostic tool dr_dt : /usr/contrib/bin/X11/dr_dt and correct any warnings or errors produced !

post the errors from /var/dt/Xerrors so we can see what's happening.

If this is a S800 system has it a graphics head attached or are you trying to run CDE remotely ? if it has make sure /usr/dt/config/xservers file has the line * local local@console is uncommented.

Are all users affected ? If yes add set -x in the $HOME/.dtprofile and try and log in again : what do you now see in $HOME/.dt/startlog ?

You may also like to try :

How to run CDE in debug mode :

edit /usr/dt/config/dtrc.d/90_dtlogin_st
# VL_ARGS=""
VL_ARGS="-debug 9"
If [ -x "$DTLOGIN" ]
then
# exec $DTLOGIN $VL_ARGS ......dev/null ....
exec $DTLOGIN $VL_ARGS /tmp/dtlogin.log 2>&1
else

then reboot.......

[sam kim_1]

Chris and Kopi,

thanks, buddy!!

sam.

[sam kim_1]

thanks, Alex!

[AaronFord]

I had the very same problem. However, I found that the problem wasn't on the UNIX box. I'm running (testbed) 4 Cisco routes, 2 Cat Switches (Cisco), 3 domain controllers (Windows 2000), and 1 HP-UX workstation. I found the problem to be with name resolution. Once I set my DDNS to WINS Lookup, I rebooted my HP-UX box, and logged right in. No further problems.

AFord CCNP, MCSE:Win2K.