Can't login to an N4000 server

[Hunan_1]

Hi all,
I can't login to an N4000 server anyway, the message shown trough the console after trying it is:

/usr/lib/dld.sl:call to mmap () failed - BSS
/usr/lib/dld.sl:not enough space

Another question: What's done If I put the server in service mode with the key.

Can you give me some advices to restart the server without any damage.

[Rita C Workman]

Boy...either there's something in the water today...or it's just plain a Monday.

Your error points to a memory issue. See this thread for some tips from folks:

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x5d425c7609e9d61190050090279cd0f9,00.html

Rgrds,
Rita

[harry d brown jr]

What key on an N4000 ?? Are you sure you aren't talking about a K-class server?


And you probably have a full filesystem ??

live free or die
harry

[Christopher McCray_1 · Accepted solution]

Hello,

If you want to restart the server without logging in, that is done through the GSP. At the console, hit cntrl/b. That will get you into the Guardian Service Processor login prompt. Now, unless you have set up an account, all you have to do is hit enter twice (once for the login, once for the passwd), which will take you to the GSP prompt. If you get a chance you should review the variuos GSP commands by typing HE(lp), but the command you want is RS, or send reset through the GSP console.

This is the safe way to restart the server when you can't get in.

Will research the other problem

Hope this helps

Chris

[Hunan_1]

sorry,
I got confused, this server doesn't have any key, which has is another K380 server I have.

[Nag Varma]

Hi,
Couple of thoughts..
=> Either not enough Swap space
=> Either the / file system is full , if this is the case ...root will have a prob logging in..
=> Best bet is to do CTRL-B > RS and go to single user mode...and check on these...

Doc id => KBRC00003021 Refers to a similar probelm but a different hardware..

link is http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000063200941

Hope this helps..
thanks
Nag Varma

[Anil C. Sedha]

Hi,

Have you rebooted this server in single user mode.

Anyways, try doing this as root, normal steps but sometimes such things help.

restart the server. get into single user mode.

mount /usr
mount /var
mount -a

check the disk usage through

bdf

reboot in normal user mode. try to login. If you are able to login, then look for

swapinfo -t (will show the total utilized memory)
top (check for high CPU utilization etc)

sar 1 20
(see whether IDLE - shows a large value or not. a large value shows more i/o's are free).

If nothing works, post the results.

Regards,
Anil