Can't setup HP2600N Printer in HPUX 11

[Dummy_Guy]

Hi,
I brought a HP2600N printer but I can't setup the printer in HPUX 11. The console can only be access by web. I can't telnet etc.

I have turn on SNMP, turn off SLP, DHCP Bootp and AutoIP.

Any suggestion are welcome.

John

[Zinky]

You need to set up your printer so it has a static IP w/c means you need to setup netmask as well as default gateway.

You usually set this up via the printer's front panel keypad.

Once it is setup, under HP-UX , you've the option to set it up as a remote printer or as a network printer (which means you need to install Jetdirect software.)

Hope this helps.

Peace and Clean Air.

[Dummy_Guy]

I have setup Static IP address, Subnet Mask and Gateway.

I can get into webconsole or ping the network printer from other site. However, I can't telnet or setup network printer in HPUX.

Is there any other setting I missed out?

The printer can setup to print from MS but not UNIX.

[Bill Hassell]

It sounds like this printer is on another subnet. In HP-UX, start with ping to the IP address of the printer. If this doesn't work, there is a basic networking problem between the HP-UX system and the printer. Is the PC on the same subnet as the HP-UX box? Can you put a PC on the same subnet with the HP-UX box and use ping and telnet from the PC?

Once you can ping the printer by IP address, you should be able to telnet to it and verify the current settings. Note also that many network admins will block JetDirect ports (9100) and some of the other JetDirect communication ports. Until these ports are open, nothing on this subnet can talk to the printer.

[Dummy_Guy]

I am ping the ping the printer IP address from Unix but I can't telnet. Non any site can telnet to the printer.

:/ #ping 10.73.4.30
PING 10.73.4.30: 64 byte packets
64 bytes from 10.73.4.30: icmp_seq=0. time=693. ms
64 bytes from 10.73.4.30: icmp_seq=1. time=675. ms
64 bytes from 10.73.4.30: icmp_seq=2. time=676. ms
64 bytes from 10.73.4.30: icmp_seq=3. time=676. ms
64 bytes from 10.73.4.30: icmp_seq=4. time=676. ms

----10.73.4.30 PING Statistics----
6 packets transmitted, 5 packets received, 16% packet loss
round-trip (ms) min/avg/max = 675/679/693
:/ #telnet 10.73.4.30
Trying...
telnet: Unable to connect to remote host: Connection refused
:/ #

The local PC has same subnet mask (255.255.255.0) and same gateway (10.73.4.249).

What else went wrong?

[Bill Hassell]

The ping response times are extremely long and 1 packet was lost. This appears to be a wide area network, not local. Is this printer in another bulding or another city? If so, there's nothing you can do until you contact your network administrator to allow the remote printer access. The subnet mask only indicates the range of addresses for the local network.

[Zinky]

John,

If your printer is on the same network (LAN not WAN) as your HP-UX server, then those PING times are suspect...

I suspect your printer's connection to your switch is faulty (duplicity and speed issues perhaps?). You need also to make sure any DHCP or AutoIP features on your printer is turned OFF since you evidentlyhave assigned an IP address.

Also check if your printer's config even allows telnet at all..

[Dummy_Guy]

I have check everything... they are all corrected set... AutoIP, DHCP etc.

At last, the problem is coming from the printer itself...

** HP2600N is not supporting HPUX **

I am getting the printer exchange... :(

Thank you all...