Cannot Build Kernel - Exit 71

[Laurie A. Krumrey]

Hi All,

I am adding an EMC box to my server and I had
to update some of the Semaphones for the database and gatekeeper (per the manual).

I do this as root in sam and then try to
process the new kernal and I get this error:

Cannot Build Kernel
Using /usr/sbin/config

I looked this up in the Technical Knowledge
Base and it says that:

/usr/ccs/bin needs to be added to SAM's path.

But it is already in SAM's path.

Can anyone help me..I have to have this
system up in one hour.

Laurie

[James R. Ferguson]

Hi Laurie:

Try recreating your transition links:

# /opt/upgrade/bin/tlinstall

...and then try regenerating your kernel with SAM.

...JRF...

[Laurie A. Krumrey]

Thanks James for emailing me so fast...

I tried

/opt/upgrade/bin/tlinstall and it completed
successfully and I still get the same
errors above.

Laurie

[James R. Ferguson]

Hi Laurie:

What release are you running (10.20, 11.0)? Also, please post the full message. Thanks!

...JRF...

[Laurie A. Krumrey]

Cannot build a kernel using /usr/sbin/config. config: make did an exit 1
The command exitted with exitcode -71


I am running on all my unix boxes 11.00.

thanks,laurie

[Pedro Sousa]

Hi!
This will fix your problem for sure:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0xd27d37f45ef7d4118fef0090279cd0f9,00.html
good luck.

[James R. Ferguson]

Hi Laurie:

I agree with Pedro's suggestion. Try building the kernel manually. KB document #KBRC00001369 outlines the procedure for 10.20 and 11.x.

...JRF...

[Laurie A. Krumrey]

I did the steps to rebuild the Kernel and I got
this error with the mk_kernel -s ./system:

/stand/build] # /usr/sbin/mk_kernel -s ./system
Compiling conf.c...
Loading the kernel...
/usr/ccs/bin/ld: Unsatisfied symbols:
pread (code)
lock_claim (code)
mlock_valid_args (code)
lock_disown (code)
pwrite (code)

I can load a new OS system from CD. But I have
never done this can someone walk me thur.
this? It might be easier to just start over.
I have the 11i CD's.

Laurie Brown
labrown@statestreetkc.com

[Pedro Sousa]

Do you want to loose all of your configuration?
If so, then you need to put your Core OS CD in place, adn then shutdown -ry 0 to your system.
When it starts up it will ask you if you want to interrupt boot sequence. Do it!
Then, on Main Menu, make a "sea" to search for bootable devices and then type "bo pxx" where pxx is the path for the CD.

It will ask again if you want to interact with IPL, say NO.

[James R. Ferguson · Accepted solution]

Hi Laurie:

Wait! Let's assess some things. Unsatisfied symbols may suggest that you've been doing some patching lately. First, look for any unconfigured patches:

# swlist -l fileset -a state|grep -v -i -e configured -e \#

If you find any patches that are not configured, do:

# swconfig PHXX_nnnnn

Then, try a manual kernel regeneration.

...JRF...

[Cheryl Griffin]

>>/usr/ccs/bin/ld: Unsatisfied symbols:
pread (code) lock_claim (code) lock_valid_args (code) lock_disown (code) pwrite (code) >>

This means you are missing some required patches which provides this symbols.

For instance pread/pwrite is in patch PHKL_22589, which has the following dependencies:
PHKL_18543 PM/VM/UFS/async/scsi/...
PHKL_20016 2nd CPU in G70/H70/I70
PHCO_22269 cumulative SAM/ObAM patch
PHKL_22432 VxFS 3.1 icache cumulative patch
PHKL_22589 LOFS,select(),IDS/9000,umount fix
PHKL_23628 probe,sysproc,shmem,thread
PHCO_23651 fsck_vxfs(1M) cumulative patch

check for these patches, look for installed:
# swlist -l fileset -a state |grep 18543 (etc)

Once you get the dependencies there, kernel will regen.

[CHRIS_ANORUO]

Check is the neccesary drivers for the EMC have been installed in your system. On second thought, check the size of /stand and remove the new files in /stand/build

[Rita C Workman]

I agree 100% with James & Cheryl. I've had similar problem in past. I would be willing to bet you loaded some patches, and these have overwritten your libraries, thus causing the exit -71 error and kernel build error. Generally that PHKL_18543 is not friendly. But this is a know issue and I would recommend running a patch report (check_patches) and forwarding this to HP to review. They should be able to tell you which patches you need to re-download and run in 1 single depot to correct your libraries.
Take a look at this thread, it may help and it points to a couple others that may help !!:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x18a3854994d9d4118fef0090279cd0f9,00.html

/rcw

[Laurie A. Krumrey]

Thanks Everyone!

I reinstalled two patches and added one new
one:

PHKL_22589 - reinstalled
PHKL_23127 - reinstalled
PHKL_23628 - added new one

Note: I had to do this in one depot and
install all 3 at once.

And this fixed my problem with changing the
kernel parameters thur. SAM.

I also found out EMC Software isn't certified (yet) to work with HP latest OS 11.11, so it's good I didn't upgrade from 11.0.

Laurie

[James R. Ferguson]

Hi Laurie:

Glad all is well in your world! Thanks for the post. It's really great when someone indicates true closure. Thanks for the interesting info on EMC, too.

Regards!

...JRF...