Cannot software install on remote sites

[Ahmed Yacout]

Hi Guys,

Scenario is as follows :
A central server having a SW depot,multiple remote sites connected to it via WAN links.
when trying to mark some sites to install on from within the central server the following error appears :
"a remote procedure call to an agent has failed. could not start a management session for "
Note that from the central server i can ping,remsh,rlogin and telnet these sites.

I tried to add this entry to swconfig file of central server and sites : RPC_RESTRICTED_PORTS=ncacn_ip_tcp[2100-2105]
restart swagent daemon but still the same error.

Is it a firewall issue ?

[mavrick]

Hi Ahmed,

This is not related to firewall issue because all your network service s are running.check whether swagentd is running

ps -ef | grep swagentd

otherwise restart the agent by

/usr/sbin/swagent -r

And also confirm the host anme of the target
machine is in your /etc/hosts.

thanks..

[mavrick]

Hi

The document will give you more insight!

http://docs.hp.com/en/B2355-90154/apbs02.html

[Aussan]

Salam Ahmed,

what's the command you are using,

if you could tell us the exact command plz

[Jov]

It still might be a firewall issue. Can you telnet from the remote sites to your central server for the ports 2100-2105?


Jov

[Ahmed Yacout]

whenever i try to telnet using ports [2100-2105] , connection is refused but this is not the problem as this happens with other sites that i can install on.

[Ahmed Yacout]

whenever i try to telnet using ports [2100-2105] , connection is refused but this is not the problem as this happens with other sites that i can install on.

[Jov]

>>"a remote procedure call to an agent has failed. could not start a management session for "

Check out http://docs.hp.com/en/B2355-90754/apbs02.html under the problem "Connection Timeouts and Other WAN Problems". If you see the following messages:

ERROR:A Remote Procedure Call to a daemon has failed.
Could not start a management session for .
Make sure the host is accessible from the network, and
that its daemon, swagentd, is running. If the daemon is
running see the daemon logfile on this target for more information.

The recommendation is to increase the session time.


Jov

[Ahmed Yacout]

I made a work around...
FTPed the source depot files to every site..creted a depot on each site and made a local swinstall,pretty tedious and time consuming..isn't it ..
but i have no choice
Thanks all for ur concern.