cclogd

[Omar Alvi_1]

Hi,

I searched the forums for this question, andgot many hits. But the solution given does not work for me.

cclogd utilization is 90% +.

It is a known problem with Online diagnostics.

The patch PHSS_24045 is a fix for this problem on HP-UX 11.11

swagent says that it does not find a previously installed base fileset

I have the following Online Diagnostics

B.11.11.00.04 HPUX 11.11 Support Tools Bundle.

Attached is the swagent.log

Thanks and Regards,

-Alvi

[Tim Adamson_1]

Try stopping and restarting Online Diagnostics.

If the problem persists, then upgrade to a more recent version of Online Diagnostics and apply the STM patch (if one exists). Yo are running an old version of Online Diagnostics A.28.00.


Tim

[T G Manikandan]

What version of STM are you running.

Just do a
#cstm
check the version.

The patch is for version A.25.00

Revert

[Omar Alvi_1]

Thanks for the responses.

OK, so as a first step i'll install the latest online diagnostics ... it says revision E.10.34.

Does this one also have a patch for the cclogd memory leakage problem, or should the problem have been resolved by the revision itself.

-Alvi

[Tim Adamson_1]

Got to agree with the previous post. You are definitely running A.28.00 yet the patch you installed is for A.25.00.

You need to install PHSS_26268 for your version.

But again you are running an old version. I would upgrade.

You mention E.10.34. That is not an Online Diagnostics version that I am aware of. Sounds like Jetdirect to me.

Mar03 - A.38.00 B.11.11.10.xx & PHSS_29343
Jun03 - A.41.00 B.11.11.11.xx & PHSS_29344

They are the latest versions.


Tim.

[Omar Alvi_1]

Oh yes, my mistake ... copied the swlist output of the jetdirect depot.

Is EMS the same as STM. For the online diagnostics depot that I downloaded, I get two filesets EMS-Core and EMS-Config, with revision A.04.00.01.

By the way, when I have a product, is there a simple way to find out its version. Like, I mean there are different ways of writing the version ... no common standard. Like by looking at the revision E 10.34 u were able to judge that its jetDirect

And also for my product, how can I know all patches related to it (product and version specific).

I know for HP OpenView products its quite simple.

neway for now I upgrade to this version, right? and the patch doesn't seem to be critical.

Thanks a lot Tim

-Alvi