configure an APC network card for a UPS Matrix 5000 using ARP

[MAD_2]

I am trying to configure the IP address for a network card on our network that is installed on an APC Matrix 5000 UPS (more information can be found below for this specific model)

Information about the Matrix APC UPS:
http://www.apc.com/products/family/index.cfm?id=72
Information about the card:
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=AP9617
Network card Manual page (used as reference below):
http://sturgeon.apcc.com/techref.nsf/partnum/990-7142A

The instructions in the installation booklet (page 15) tell to use as "gleaning" as one of the network configuration methods, the following steps apply.

1. Log into a machine in the same subnet (this happens to be a HP-UX 11.0)
2. use the command:
arp -s
3. Use ping to set the IP address:
ping -s 113
4. Use telnet to access the Management card console.

The problems I am encountering are the following:
1. When I use ping on step three above, I get "ping: illegal packet size"

What other method can I use to configure this card? Any ideas and/or suggestions on what may be going wrong?

I also posted this information in General Networking but I am getting no answers I believe maybe here because it's a more Unix oriented location I can get some answers.
Link: http://forums1.itrc.hp.com/service/forums/questionanswer.do?admit=716493758+1067625391046+28353475&threadId=243735

Thanks!

[John Dvorchak]

I am not familiar with that APC card or the UPS but I do know that your ping command will not work with HP. It would from M$ nt etc. Could you try these steps:

first determine an unused IP address on your subnet. Remember the box you are on and the APC card have to be on the same V-LAN, switch whatever so you can connect to it without going through a router, firewall etc.

Once you have that address, lets say 192.168.0.10 then you associate that IP address with the MAC address of the APC card. I am hoping that you have the MAC address of the card. It would be a 12 digit HEX number. For example if the MAC address is 10:17:e9:9e:3d:a2 then the command would be:

arp -s 192.168.0.10 0:7:e9:9e:3d:a2

Then you should be able to telnet to that IP address:

telnet 192.168.0.10 and do your work from there.

[MAD_2]

John, actually the HP-UX I am using is in the same subnet, but it does go through a switch (not a router) before getting to the IP designated for the UPS NIC. And yes, I do have the MAC for the NIC.

I have used already:
arp -s (In the format xx:xx:xx:xx:xx:xx)

I am unable to telnet! It just says "Trying..." Oh, and I can't ping the IP.

[MAD_2]

Success!

I was unable to use the HP-UX to get into the network card's console, but I was able to do so with a windows 2000 system in the same subnet by using:

1. arp -s
2. ping -l 113 (that is a dash letter "l")
3. telnet

I got a login and logged in with the default ID/Passwd.

Thanks, I still would have liked to know how to telnet with HP-UX, but the problem is resolved!