cstm does not start

[Kartika Garg]

We have a N4000 machine on which cstm does not start on invocation.The error reported is

"Exiting the STM UI due to an unexpected error.

Possible Causes:
Internal Application Error.
The UI Activity Log and/or the System Activity Log may contain more detailed information. If possible, refer to those log files
for additional help.

Can anybody throw somelight on this problem.
The log files are not text so we are unable to read them.
Thanx
_____
Kar|ika

[Vincenzo Restuccia]

See http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xec24cbaac6dcd5118ff40090279cd0f9,00.html

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x8840a22831ebd5118ff40090279cd0f9,00.html

[Paula J Frazer-Campbell]

Hi

Try
strings

It may show where the error is.

Paula

[Sanjay_6]

Hi Kartika,

Try this STM FAQ and see if it helps.

http://us-support3.external.hp.com/cki/bin/doc.pl/sid=d58007a20d1bf64e55/screen=ckiDisplayDocument?docId=200000055877596

Hope this helps.

Regds