cstm - Information and Infolog are currently disabled

[xin_jerry]

Hi all:

Does anyone know how to solve this problem? I search the ITRC, but not find the right way to solve it.

szxyl2#[/var/tombstones]/sbin/init.d/diagnostic stop
szxyl2#[/var/tombstones]/sbin/init.d/diagnostic start
szxyl2#[/var/tombstones]cstm
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

Waiting to obtain host information from the local host szxyl2.
The diagnostic daemon "diagmond" may have been started recently and is busy
building the device map.

If this message persists for a long time, it is possible that either the
diagnostic daemon is not running, or that networking is improperly configured.
The networking configuration can be verified by comparing 'nslookup `hostname`'
with the output of ifconfig of the LANs identified by lanscan.

If you cancel this message, the User Interface (UI) will not automatically
connect to a Unit Under Test (UUT). It will be necessary to use the Select
Current System command in the System menu to attach the UI to a UUT.


-- Information --
Support Tools Manager


Version C.48.00

Product Number B4708AA

(C) Copyright Hewlett Packard Co. 1995-2004
All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

cstm>cstm>map
szxyl2

Dev Last Last Op
Num Path Product Active Tool Status
=== ==================== ========================= =========== =============
1 system system (1010) Information Successful
2 memory IPF_MEMORY (1010) Information Successful
3 0 Cell (ffffffff) Information Successful
4 0/0 Bus Adapter (103c127b) Information Successful
5 0/0/0 PCI Bus Adapter (103c1054 Information Successful
6 0/0/0/0/0 RS-232 Interface (103c129 Information Successful
7 0/0/0/0/1 RS-232 Interface (103c104 Information Successful
8 0/0/0/1/0 PCI Gigabit Ethernet Link Information Successful
9 0/0/0/2/0 PCI SCSI Interface (10000 Information Successful
10 0/0/0/2/0.6.0 SCSI Disk (HP146) Information Successful
11 0/0/0/2/1 PCI SCSI Interface (10000 Information Successful
12 0/0/0/2/1.2.0 Optical Storage Device (_ Information Warning
13 0/0/0/3/0 PCI SCSI Interface (10000 Information Successful
14 0/0/0/3/0.6.0 SCSI Disk (HP146) Information Successful

.....

cstm>sel dev 155
cstm>in il
^-- (InfoLog) is currently disabled. --

cstm>info
^-- (Information) is currently disabled. --

cstm>quit
-- Exit the Support Tool Manager --
Are you sure you want to exit the Support Tool Manager?

Enter Cancel, Help, or OK: [OK]


Thanks a lot.

[Shibin_2]

What is your device at 155 ?

[xin_jerry]

device 155 is CPU

154 1/0/14 PCI Bus Adapter (103c122e Information Successful
155 1/120 CPU (1010)
156 1/121 CPU (1010)
157 1/122 CPU (1010)

[Robert_Jewell]

If you have not already, try again. The system appears to have a lot of I/O and STM can take some time.

Otherwise, try the following:

cstm> selclass
> choose "adapter"
> choose "bus"
> Enter a specific path or enter nothing to select all bus adapters.

Now try running infolog:
cstm> info
cstm> il

-Bob