D370 with 11i does not find lan cards

[H.Merijn Brand (procura]

Just installed (cold) 11i/64 on D370 and updated with HWE and GOLD.

Installed all *Ether* and 100Base* but the system still cannot find any LAN hardware. Both lanscan and ioscan stay silent.

This means that neither the 100base card nor the on-board 10base are found.

The sooner you help me the sooner I can put 11i objects on https://www.beepz.com/personal/merijn/ or http://www.cmve.net/~merijn/ :)

FWIW I'm leaving for home now, so answers can only be evaluated after the weekend (and points will be awarded according to the rulez)

BTW I realy don't wanna go back to 11i/32 because that would defeat the whole purpose of this operation. I know that X.25 does not work on 64bit OS on the D-series, but I can't imagine that the same holds for the network interfaces.

Enjoy, have FUN! H.Merijn

[Steven E. Protter]

That box is certified for 64 bit I think.

Are you telling us it recognizes the cards 32 bit and not 64?

No lights anything like that? Try taking out the add in card and see if the built in is recognized then.

SEP

[Patrick Wallek]

Hmmm.....The on board 10 Mb should work. If the 100Mb card is EISA, then it won't work as 64bit does not support EISA.

Does ioscan not show the built-in lan at all?

# ioscan -fnC lan

[Massimo Bianchi]

what is the PDC revision firmware ?


Minimum D270 firmware version required for 64-bit 11.i OS upgrade
DocId: KBRC00012675 Updated: 6/20/03 7:10:00 AM


was the built-in lan card working properly before ? maybe it's just broken....

was are the part number of the additional lan card ? maybe they are not compatible with 64bit.

Massimo

**Edited to comply with ITRC GuideLines**

[Stefan Farrelly]

Hmm. Weve got 11i/32bit working on a few d-class boxes without a problem. All are only using the built-in 10Mb lan. It uses driver lan2 - all I can think of is it in your kernel ?

[TOMAS BERNABEU]

hpux 11i have no drivers for eisa btlan.
For hpux 11.00 32 bits is available.
Read the realese notes, is there explained.

Tom

[Bernhard Mueller]

Try ioscan -fnH8/16

If 8/16/6 does not even show as unclaimed, I'd say you onboard LAN has a problem.

Regarding 100BT see previous posts (64bit & EISA) no way, only HSC bus cards....

Regards,
Bernhard

[Helen French]

1) If you are talking about EISA cards, it won't work on 64 bit OS.

2) Interrupt boot process and see if you can find your LAN devices from there. Check all information about LAN devices are correct.

3) Check if the LAN cards are connected to proper cables and switches/hubs

4) Install all latest patches.

5) Check error messages on rc.log (will give errors while configuring lan devices during boot), syslog.log and swagent.log (you could see if OS install had any failures.

6) Make sure that you had no EISA cards on the system when you did OS installation.

[H.Merijn Brand (procura]

There is an EISA MUX in the system. Will that be a problem? No problem to take it out.

As I said. ioscan does not show *any* lan. Will have to try the -H way Monday.

And no, the on-board does not show up anywhere. I think I was clear in the first place. I have no idea what the 100 card is for type/bus. Will have to take that out too.

Once I take all the eisa cards out, will I have to re-install 11i? Or can I continue from here on somehow. I *did* already install all available patches up to and including June 2003, which is IMHO pretty recent :)

Enjoy, have FUN! H.Merijn

[Patrick Wallek]

Merijn,

Yes you were clear in your post.

The EISA Mux shouldn't cause a problem for anything else. It just won't work itself.

Have you tried interrupting the boot and doing an 'SEA' to see what devices are found? I would be interested to see if the LAN is found at that point.

It is starting to sound like your on-board may be bad and your 100Mb may be an EISA.

[H.Merijn Brand (procura]

Yes, I did SEA, and it was not as verbose as the install docs show in it's example :/

I had 4 devices P0 and P1 where hard disks, P2 was the CD, which I used. I bet P3 was the DAT DDS 3 which is also in, but I didn't look that close.

Does this mean I'm out of luck ?

Enjoy, have FUN! H.Merijn

[Helen French]

For the last question: Like I said above, interrupt boot process and do "search" command. It should detect your LAN cards or else I would call the hardware support. Also check Information menu there or run Offline/Online diag to check hardware.

[A. Clay Stephenson · Accepted solution]

I THINK I may know why you don't at least see the built-in LAN port. On the D (and R) boxes, you can disable the built-in LAN port from the firmware menu. Interrupt the boot process and from the MAin menu, goto to COnfig and see it LAN
is ON or OFF.

Your D-box could have a variety of network cards: both HSC (which will work in 64-bit land) and EISA (which will not).

HSC:
J3515A - 1-port 100BaseT w additional 10MB/s AUI port
J3516A - 2-port 100Base-T

EISA:
A3568A - 100BaseT port

My general rule is to yank all EISA cards before OS install -- they're useless anyway.

I can't remember off the top of my head how 11.11 distributes network software. In earlier versions, they had versions that were specific to the D (and R) boxes but versions for other boxes would install but not work so check to make sure that the Network software exactly matches your box. You may need to look on the Application CD's to install the Network drivers before installing the patchsets.

I would also update to the latest firmware (42.11); I have a D380/2 box running 11.11 64-bit and it does use the J3516A 100-BaseT card as well as the built-in LAN.

[H.Merijn Brand (procura]

Clay, you're in for a bunny if you're correct. I con only try on Monday, but having the system equiped with the 100 LAN running on 10.20, I can easily understand that the 10 would be disabled like that.

Enjoy, have FUN! H.Merijn

[H.Merijn Brand (procura]

Yep.

> COnfigure
> LanConfig (LC, not LAN)

was disabled

> LC ENABLE

enable lan2 again in kernel
reboot. Works. Whoopie. Now I've got to find time to actually *use* the system.

Enjoy, have FUN! H.Merijn

[H.Merijn Brand (procura]

OK, up and running.

Now if anyone has a spare D370 disk for free, I'd be glad to have it :-P
I've got less than 3.5 Gig free, which is to be used for both 32- and 64-bit compiles of gcc and perl. Hmmm.

Enjoy, have FUN! H.Merijn