DVD-ROM not seen with ioscan command

[L van Mourik]

After installation HP-UX 11.31 the DVD-ROM player is not seen with "ioscan -fnC disk" (see included doc)
bdf shows a file system /dev/deviceFileSystem is mounted. Swinstall tells there's no DVD-ROM in the system. What's wrong ? Is this a hardware or a software problem ?

[Jaime Bolanos Rojas.]

Hi,

Was this a brand new installation of HP-UX?
What hardware are you using?
Did you install the OS with the DVD boot media?

Regards,

Jaime.

[L van Mourik]

Yes, this was a brand new installation from DVD.

[Jaime Bolanos Rojas.]

What model of server are you using?

Regards,

Jaime.

[L van Mourik]

rx3600

[Jaime Bolanos Rojas.]

Check the cables for the DVD, they might have gotten lose, if it's not that check with the latest firmware for that server and you could also run in insf -e to see if it makes any difference.

Regards,

Jaime.

[Torsten.]

Hi,

this does not look like a full ioscan!

Your DVD should be connected to this hw-path:

0/0/2/1.0.16

This is an USB device and looks like this:

disk 1 0/0/2/1.0.16 UsbScsiAdaptor CLAIMED DEVICE OO Device D
river

[Torsten.]

from your ioscan:

0/0/2/1.0.16 UsbScsiAdaptor CLAIMED DEVICE OO Device Driver
/dev/deviceFileSystem/Usb/MassStorage/dsk/disk@hp-1008+294=A60020000001
/dev/deviceFileSystem/Usb/MassStorage/rdsk/disk@hp-1008+294=A60020000001

This is the DVD!

[L van Mourik]

Ok, but if this is the DVD-ROM how can I address it from swinstall ?

[Torsten. · Accepted solution]

I would try

mount /dev/deviceFileSystem/Usb/MassStorage/dsk/disk@hp-1008+294=A60020000001 /cdrom

swinstall -s /cdrom

[L van Mourik]

This seems to be the solution. I wonder why HP changed this in HP-UX 11.31. If you have multiple USB devices connected to the system, how can you tell which one of them is the DVD-ROM drive ?
Thank you for your help!

[L van Mourik]

Problem solved

[Gary Cantwell]

Hi There,

Please take a moment to assign points to those who have taken the time to assist you. Here's how:

http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Thanks,

Gary

[L van Mourik]

I did.