EMS armmon restarts and system rescans

[Plamen SIMEONOV]

Hello masters,

I justinstalled new diagnostic from Support Plus CD (09.2002) on HP-UX 11.0 (L-class server).
In /var/opt/resmon/log/registrar.log there is a lot of messages like this:
==============
Event 2961 occurred at Mon Jan 13 23:23:43.002837 2003
Process ID: 1127 (/etc/opt/resmon/lbin/registrar) Log Level: Error
process_time_event: Expired contact object for monitor /usr/sbin/stm/uut/bin/too
ls/monitor/armmon
==============

In my case ioscan reports SCAN status for some devices and CLAIMED for ather.
A minutelater all are CLAIMED, but aftersome seconds scaningstarts again.

Thank you inadvance!

Plamen

[Eugeny Brychkov]

Plamen,
do you have autoraid 12 or 12h connected to your system? If no, then please remove Autoraid management software (using swremove) or simply move file /opt/hparray/bin/ARMServer to another directory / rename it
Eugeny

[Eugeny Brychkov]

Forgot one thing... after upgrading diags did you installed GR and HWE patch bundles from this CD?
Eugeny

[Plamen SIMEONOV]

Hello again,

There is no periphery. Only root-disk and DDS. No adapters. No AutRAID.

# swlist -l bundle
...
HWE1100 B.11.00.0209.5
Hardware Enablement Patches
for HP-UX 11.00, September
2002
OnlineDiag B.11.00.22.12
HPUX 11.0 Support Tools
Bundle, Sep 2002
QPK1100 B.11.00.58.5
Quality Pack for HP-UX
11.00, September 2002
...

Plamen

[Eugeny Brychkov]

Plamen, then see my first reply
Eugeny

[Plamen SIMEONOV]

Hello,

Therewasnot installed any Array software. I removed2patches one by one. I renamed /opt/hparray, but no results.
Messages in: /var/opt/resmon/log/registrar.log are the same
-------------------Start Event--------------------
Event 2961 occurred at Tue Jan 14 00:51:23.000281 2003
Process ID: 1127 (/etc/opt/resmon/lbin/registrar) Log Level: Error
process_time_event: Expired contact object for monitor /usr/sbin/stm/uut/bin/too
ls/monitor/armmon
-------------------End Event----------------------

Do you have another ideas?

Thank you in advance?

Plamen

[Eugeny Brychkov]

Attach 'swlist -l fileset' to your next reply
Eugeny

[Plamen SIMEONOV]

OK. (126KB)

[Eugeny Brychkov]

I see only AM60 software installed. But these messages you get are not from this software, but from Autoraid management software (not sure).
So you can try:
a) removing all AM60 software;
b) run /etc/opt/resmon/lbin/monconfig and deconfigure monitor for Autoraid.
Good luck!
Eugeny

[Plamen SIMEONOV]

# /etc/opt/resmon/lbin/monconfig



============================================================================
=================== Event Monitoring Service ===================
=================== Monitoring Request Manager ===================
============================================================================


EVENT MONITORING IS CURRENTLY ENABLED.
EMS Version : A.03.20
STM Version : A.34.05

============================================================================
============== Monitoring Request Manager Main Menu ==============
============================================================================

Note: Monitoring requests let you specify the events for monitors
to report and the notification methods to use.

Select:
(S)how monitoring requests configured via monconfig
(C)heck detailed monitoring status
(L)ist descriptions of available monitors
(A)dd a monitoring request
(D)elete a monitoring request
(M)odify an existing monitoring request
(E)nable Monitoring
(K)ill (disable) monitoring
(H)elp
(Q)uit
Enter selection: [s]

Standard input


Standard input


Standard input


============================================================================
=================== Current Monitoring Requests ==================
============================================================================

EVENT MONITORING IS CURRENTLY ENABLED.


NOTE: Predictive / Instant Support Enterprise Edition monitor requests are
not managed by this application, and are displayed only by the "C" command.
Refer to Predictive's release notes (/opt/pred/bin/Rel_NOTES.PRED)
for further details on Predictive.


The current monitor configuration is:
1) Send events generated by monitors
/storage/events/disks/default
/system/events/core_hw
/system/events/memory
/storage/events/tapes/SCSI_tape
/system/events/cpu/lpmc
/system/events/system_status
with severity >= INFORMATION to SYSLOG

[SteveKirby]

I am actually having the same. Or similar problem on a K580 with an FC60 array.

Constant ioscanning. Unsure of what triggers it though.

I noticed it because I am unable to run interactive back-ups consistently becasue the tape is drive is often in 'SCAN' rather than 'CLAIMED' status from SAM. (I can still run through fbackup.)

I tried talking to tech support. The focused on the amdsp (which also gets hung during these scans). No solution though. Difficult to diagnose becasue the problem is intermittent.

Steve

[SteveKirby]

Found one clue ... Oracle may be seeing the same problem.

See Doc: 8606286229

It describes similar behavior.

[Plamen SIMEONOV]

Hello,

Thanks!

My problem was decided by a PATCH: PHSS_26871.

Patch Description: s700_800 11.00 EMS (A.03.20) & HA Monitors (A.03.20) patch

Plamen