EMS can't see all lan cards

[giorgio_16]

Hi All,
I experienced a problem with EMS when I tried to configure lan cards monitoring.
On my system I have two PCI cards with for lan each one but when I launch the /opt/resmon/bin/emsui /opt/resmon/bin/EMSconfig.ui to add new lan controls I can see only 3 lan instead of 8.
Anyone tells me what I have to do to solve that issue?
It's a big problem because I have no S/G on the system and I need to know if lans are working properly or not.
On my system running hpux 11.11 and it's a SD partition.
Attached you'll find out swlist,ioscan and resls outputs.
Thanks in advance for your support.

[bhavin asokan]

hi,

the 3 lans you can see are the 2 'four port lan cards' ie:four number of RJ45 ports in one lan card. and the third one is RJ45 in the core i/o card.

totally 8+1=9 RJ45 ports.

regds,

[bhavin asokan]

hi,

sorry ,i checked only ioscan output.
some questions.

all the lan ports are configured with ipaddress? or only lan0,lan1,lan2

check for the cables are connected to the configured ports

regds,

[giorgio_16]

The problem is that I can't see the other lans when I tried to configure monitor via sam.
es.
sam-->Resource Management-->Event Monitoring Service-->Action-->Add Monitor Request
I see only three lan 0,1,2 but my configured card are as you can see on my attached netstat output lan1 and lan5.
I believe I have to install a patch to solve that issue, but I didn't find out any thread could help me.

[bhavin asokan]

hi

Get a latest copy of the OnlineDiag Software Depot (SD)and install it, which is the delivery vehicle for the Support Tools. This depot contains:
Support Tools Manager (STM), the online diagnostics
EMS Hardware Monitors
Some of the offline diagnostics (to use all the offline diagnostics, you must use the Support Plus Media).
Predict Support (optional)


the depot you can get from the support plus media.if it is not latest download latest from site.

https://payment.ecommerce.hp.com/portal/swdepot/try.do?productNumber=B6191AAE

it is free.

regds,