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EMS Download Unavailable

 
Andy Bustamante
Honored Contributor

EMS Download Unavailable

The HP web page for EMS at https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=EventMonitoring displays the following message.

The EMS versions A.04.20.11.04, A.04.20.23.04, and A.04.20.31.04 have been removed from this site. Please expect the newer EMS versions for HP-UX 11i v1, v2, and v3 around mid-December

I understand the need for an update, but removing a tool before the new version is ready strikes me as unprofessional. Does anyone have an alternate download link? HP's Customer Support folks say all I can do is wait.

Andy Bustamante
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
6 REPLIES 6
Sameer_Nirmal
Honored Contributor

Re: EMS Download Unavailable

This is indeed an in-appropriate and an un-professional change. I haven't seen such change done before on the software depot website and it make me wonder why would they do such change.

I don't understand as why HP support won't provide the products either on a request basis. If you have a support contract, then you may want to escalate the case to higher level of support or contact your HP ASE or HP Sales personnel.

I would also sent an email to emscore@hp.com
Stephan._1
Trusted Contributor

Re: EMS Download Unavailable

I would like to agree that it is quite unprofessional to act so.

On the other side i have all 3 versions on hand, so if you need one or all - let me know and i can provide them as download or by email.
Share what you know, learn what you don't.
Andy Bustamante
Honored Contributor

Re: EMS Download Unavailable

Stephan,

My organization will only allow software from "known sources." Thank you for the offer.

Andy
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
Darren Etheridge_2
Super Advisor

Re: EMS Download Unavailable

I downloaded this EMS update package but trying to install it states I need
EMS-Core.EMS-WRAPPER-COM dependency but I can't find it to download it. Anyone have this same issue?
Andy Bustamante
Honored Contributor

Re: EMS Download Unavailable

Download now available.
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
Darren Etheridge_2
Super Advisor

Re: EMS Download Unavailable

Where can I download the EMS-Core.EMS-WRAPPER-COM?