EMS Event Notification ------

[govindarajan_1]

Hi all,

I found this error message in /var/adm/syslog/syslog.log file.

This server is in production i dont know about this error


Apr 24 19:19:54 buscp EMS [3137]: ------ EMS Event Notification ------ Value: "MAJORWARNING (3)" for Resource: "/system/eve
nts/ia64_corehw/core_hw" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bi
n/resdata -R 205586434 -r /system/events/ia64_corehw/core_hw -n 205586436 -a



I didnt try the command diplayed in syslog. suggest me what to do next to resolve this issue ( even i am not sure whether it is a issue or not)


Thanks in advance.

[Luk Vandenbussche]

Execute the command

/opt/resmon/bin/resdata -R 205586434 -r /system/events/ia64_corehw/core_hw -n 205586436 -a

It will give you more information.

[govindarajan_1]

I executed the command it say there was a temprature outage.

Thanks for your positive reply..

[Torsten.]

Your message says:

"The system temperature is not within normal operating range. It is higher than required operating range"

Check the temp of the room and the fan in your server.

Regarding the fan check, log on to the MP and run "PS":

MP:CM> ps

[HGN]

HI

Looks like the operating temperature is high, you need to check if all the fans are functioning

On the MP to CM then PS then Cabinet, also
On the MP Check the Logs -SL- SEL (System Event Log)

If you have a contract or warranty, involve HP.

Rgds

HGN

[govindarajan_1]

Hi all,

I involved HP in this case. i have collected all the logs from MP prompt.
One more thing i want to do is i want check what was the CPU usage at that time. i have received same error message yestarday nigth at same time ( 20 mins delay).

I think sar command will help me out but i want check it on particular time period.
Can u tell me how to do that ?

Thanks in advance
R.Govindarajan

[Torsten.]

The message was

"The system temperature is not within normal operating range. It is higher than required operating range"

Why do you want to use sar?

[Andrew Merritt_2]

I don't think the CPU usage is going to affect the temperature in a server in quite the same way as it might on a PC, if that's why you want to look at CPU usage.

It's more likely to be an environmental factor, such as the air-con not being adequate in your machine room.

Anyway, the problem is that the temperature is too high (but not high enough to cause the system to shut down, yet). I'd suggest monitoring the temperature of the room that the system is in as the first step.

You should be aware that you may only get this message once in 24 hours, as with most EMS events. There is a configuration file which suppresses repeat messages for a certain time. If the condition is persisting, you'll get the message repeated at the same time the next day (as you have seen).

The place to see the EMS events that have been logged is /var/opt/resmon/log/event.log As well as the critical and serious events which warrant logging to syslog.log, you'll see lower severity events there too, which might shed some light on what's happening on the system.

Andrew