EMS Event

[Nabil Boussetta]

i have found multiple EMS Event in the syslog.log. the event is about tape drives "Ultrium 230" on MSL5060 library connected via san switches to two rp7410

Dec 1 15:07:18 SRVCENT1 EMS [2483]: ------ EMS Event Notification ------ Value: "SERIOUS (4)" for Resource: "/storage/events/tapes/SCSI
_tape/1_0_2_0_0.1.7.255.0.0.1" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resda
ta -R 162725896 -r /storage/events/tapes/SCSI_tape/1_0_2_0_0.1.7.255.0.0.1 -n 162725891 -a

what should i do ?


this the output of the command:

# /opt/resmon/bin/resdata -R 162725896 -r /storage/events/tapes/SCSI_tape/1_0_2_0_0.1.7.255.0.0.1 -n 162725891

CURRENT MONITOR DATA:

Event Time..........: Thu Dec 1 15:07:18 2005
Severity............: SERIOUS
Monitor.............: dm_stape
Event #.............: 102476
System..............: SRVCENT1

Summary:
Tape at hardware path 1/0/2/0/0.1.7.255.0.0.1 : Software configuration
error


Description of Error:

The device was unsuccessful in processing the current request message. The
request was not processed.

For furthur isolation of the problem, it may be possible that the
combination of values of Sense Code, Sense Qualifier and Sense Key may be
vendor specific. In that case, please contact the manufacturer of the
device. It may also be possible that the combination of SCSI Sense
Code/Qual/Key was not intended to be used by this type of device.

Probable Cause / Recommended Action:

The error most likely indicates that the device is not fully supported by
the current driver. This may or may not cause a problem in the operation
of the device.

Additional Event Data:
System IP Address...: 192.168.3.11
Event Id............: 0x438f039600000000
Monitor Version.....: B.01.05
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_stape.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
0x438f039600000000
Additional System Data:
System Model Number.............: 9000/800/rp7410
OS Version......................: B.11.11
System Firmware Version.........: 17.8
System Serial Number............: DEH442568S
System Software ID..............: -1928436960
EMS Version.....................: A.04.00
STM Version.....................: A.43.00
System Current Product Number...: A6752A
System Original Product Number..: A6752A
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/scsi.htm#102476

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data:
Physical Device Path....: 1/0/2/0/0.1.7.255.0.0.1
Inquiry Vendor ID.......: HP
Inquiry Product ID......: Ultrium 1-SCSI
Firmware Version........: E38W
Serial Number...........: HU73M00950

Product/Device Data:

Logger ID.........: stape
Product Identifier: SCSI Tape
Product Qualifier.: HPUltrium
SCSI Target ID....: 0x00
SCSI LUN..........: 0x01

I/O Log Event Data:

Driver Status Code..................: 0x00000005
Length of Logged Hardware Status....: 26 bytes.
Offset to Logged Manager Information: 32 bytes.
Length of Logged Manager Information: 30 bytes.

Hardware Status:

Raw H/W Status:
0x0000: 00 00 00 02 70 00 05 00 00 00 00 0E 00 00 00 00
0x0010: 53 02 00 00 1C 01 00 00 00 00

SCSI Status...: CHECK CONDITION (0x02)
Indicates that a contingent allegiance condition has occurred. Any
error, exception, or abnormal condition that causes sense data to be
set will produce the CHECK CONDITION status.

SCSI Sense Data:

Undecoded Sense Data:
0x0000: 70 00 05 00 00 00 00 0E 00 00 00 00 53 02 00 00
0x0010: 1C 01 00 00 00 00

SCSI Sense Data Fields:
Error Code : 0x70
Segment Number : 0x00
Bit Fields:
Filemark : 0
End-of-Medium : 0
Incorrect Length Indicator : 0
Sense Key : 0x05
Information Field Valid : FALSE
Information Field : 0x00000000
Additional Sense Length : 14
Command Specific : 0x00000000
Additional Sense Code : 0x53
Additional Sense Qualifier : 0x02
Field Replaceable Unit : 0x00
Sense Key Specific Data Valid : FALSE
Sense Key Specific Data : 0x00 0x1C 0x01

Sense Key 0x05, ILLEGAL REQUEST, indicates that there was an illegal
parameter in the command data block or in the additional parameters
supplied as data for some commands (FORMAT UNIT, SEARCH DATA, etc.).
This sense key may also indicate that an invalid IDENTIFY message was
received.

The combination of Additional Sense Code and Sense Qualifier (0x5302)
indicates: Medium removal prevented.

SCSI Command Data Block: (not present in log record)

Manager-Specific Information:

Raw Manager Data:
0x0000: 0F 5E 19 27 00 00 00 00 00 00 00 02 00 00 00 00
0x0010: 0F 00 01 16 FE 00 00 06 1B 00 00 00 00 00

[Andrew Merritt_2]

Upgrade to the latest version of the OnlineDiags. The tape monitor (dm_stape) is no longer supported, so you won't get these messages anymore ;-) Seriously, there have been problems with the dm_stape monitor which is why it has now been removed.

The recommended solution for monitoring and managing tape devices is the Library and Tape Tools - these are free from HP at http://h18006.www1.hp.com/products/storageworks/ltt/

The latest version of OnlineDiags is available online at http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=
B6191AAE
You should also install the latest patch for that version.

Andrew