EMS message with primary battery

[Printaporn_1]

Hi,
I got following EMS message twice yesterday.
-----------
Array at hardware path 0/5/0/0.8.0.5.0.0.0, path 0/4/0/0.8.0.4.0.0.0: The primary battery has failed.
Associated OS error log entry id(s):
0000000000000000000

Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/fc60mon.htm#22

Description of Error:
This event message is displayed when the primary battery fails
or at boot up, because the battery may be charging.

Probable Cause / Recommended Action:
Replace the battery from the main enclosure.
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Does primary battery means Battery Backup Unit ?
I cannot locate any fault LED at fc60 , amlog and logtool doesn't hint anything.
machine is not bootup , no charging LED blink.
What is wrong ?
Thanks in advance for your suggestion.

[Sanjay_6]

Hi,

Yes, This looks like a problem with the battery backup unit.

Hope this helps.

Regds

[S.K. Chan]

If charging LED is not blinking, the battery is faulty and will need to be replaced.