ENQUIRY: Anyone having problems with software.hp.com?

[VK2COT]

Hello,

Number of my colleagues (me included) have
problems accessing software.hp.com.

For the last three days, here is what we get:

"Sorry, we are unable to process your request. Our system is experiencing some difficulties. Please try again later."

My colleagues tried it from USA and Australia.
I sent aa email request to support team
but no reply yet.

I wonder if anyone else is having the same
issue?

I have a high-priority need to download
latest version of Dynamic Root Disk and
Software Assistant.

Cheers,

VK2COT

[Dennis Handly · Accepted solution]

Yes, this was reported yesterday:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1251297

[Steven E. Protter]

Shalom,

This happens periodically.

Email the webmaster.

It also seems to happen with certain releases that HP pulls off the site. They can't seem to pull the information out of the database leading to sign up but download failure.

Quite irritating actually when you need something.

SEP

[Sharma Sanjeev]

Hi

Its working for me :-)

http://h20392.www2.hp.com/portal/swdepot/displayProductsList.do?category=HA

Regards
Sanjeev

[Shrikant Lavhate]

Hi,

Working good.

I guess problem fixed now.

[Dennis Handly]

>Sanjeev: It's working for me :-)
http://h20392.www2.hp.com/portal/swdepot/displayProductsList.do?category=HA

Did you fill out the form and actually go to the download page? This again failed for me and I'm now inside HP.

[Sharma Sanjeev]

Yes,

I filled up form its working, and i am also inside HP

Sanjeev

[Shrikant Lavhate]

Dennis,

Noted!!



Sorry, we are unable to process your request. Our system is experiencing some difficulties. Please try again later.


Prob still persist. Sry for last incomplete investigated post!!

[VK2COT]

Hello,

Ahh, we are obviously having a major problem.
Pity, I am desperate to get some bundles
and software.hp.com is down for several days.

I hope there is a quick solution.

At least I am relieved that the front-end servers are not running Microsoft
Windows (check http://www.netcraft.com):

Apache/2.0.55 HP-UX_Apache-based_Web_Server (Unix) mod_ssl/2.0.55 OpenSSL/0.9.7g DAV/2 PHP/5.0.4

Cheers,

VK2COT (who migrated more than 200 companies
from Microsoft Windows to Linux or some
flavour of Unix)

[VK2COT]

No solution yet, but the Forum confirmed
my fears that the problem was really at software.hp.com.

[VK2COT]

Hello,

To my horror, I have just figured out I never assigned points to my question.

Sorry for the belated point allocation.

I must have been very absent-minded.

VK2COT